Best Rate Guarantee     Terms & Conditions     Submit a Claim  

Have you booked a room and discovered a cheaper rate on another website? Or are you tired of searching for the best rate for your stay at Berjaya Hotels & Resorts?

Feel confident when you book a room through the Berjaya Hotels & Resorts’ official website* that you will not find a lower rate for that same hotel on another website.

OUR PROMISE: If you do find a lower rate on a competing website that is lower than our lowest rate shown on the “Best Available Rate” search (packages and promotions excluded), we will not only match that rate, we will also give you an additional 10% off the lower rate!

Simply submit a Best Rate Guarantee Claim Form to us and we will honour the lower rate, upon verification by our hotels. For more information on this Best Rate Guarantee, click here.

PLUS! Get Great Benefits when you reserve your room on our website:

  • Online Reservation Guarantee – By securing your online reservation with a credit card, you are eligible for our Online Reservation Guarantee. If your reservation cannot be honoured due to any unforeseen circumstances, the host hotel will provide a room at another comparable hotel, transportation and payment for telephone calls to notify family of the lodging change. The host hotel will also pay for, if applicable, difference in room rate plus tax.
     
  • No Extra Hidden Service Fees – Reservations booked on our website do not contain the hidden fees often seen elsewhere. See all the charges for your room, including taxes, upfront.
     
  • Last Room Availability – If we are nearly full and space is tight, our website is always the last to close out on availability. Have peace on mind, knowing that you will always find availability on our website unless our rooms are fully booked.

Look no further! Make a booking with us today and be at ease knowing that you are in good hands, dealing directly with our hotels for all your needs. Our best rates, guaranteed always.