CAREERS

Job Responsibilities:

• To ensure the development of increased hotel sales, implement hotels sales and marketing plan, and pertinent corporate Sales and Marketing activities to deliver an occupancy and average room rate that contributes positively towards the profitability of the overall hotel operations and in line with the established business plan.
• To utilize and develop abilities of subordinates to achieve goals / targets set.
• To ensure that the Sales & Marketing office is run efficiently and all external relations conducted in a professional manner to enhance the image of Berjaya Times Square Suites & Convention Centre.
• To supervise all sales personnel and ensure that their performance is up to standard and to co-ordinate their sales activities.
• To establish sales targets and highlight the variances with the actual sales figures and recommend action to be taken to remedy significant variances.
• To update information on competitors regarding rates, facilities and promotional activities regularly. To report these information via monthly report which includes general economy, analysis, feedback on competitor’s rate and activities.
• To direct the development of special marketing plans to special accounts, trade shows participation and unique sales and marketing situations.
• Handles market research or any assignment that may be directed by General Manager / Director Business Development.
• To carried out duties as and when necessary, as instructed by the General Manager / Director Business Development.
• Assumes any other duties that may be assigned from time to time.

Requirements:

•  Diploma or Degree holder in Hotel & Catering Management or Marketing.
•  Minimum 5 years relevant working experience, similar capacity preferred.
•  Able to travel and must posses own transport.
•  Customer oriented with strong leadership skill.
•  Good interpersonal & communication skill.
•  Team Player and must be self motivated & Result Oriented.
•  Computer literate and able to work independently.
•  Committed, dedicated and high job responsibility.
•  Full-Time position(s) available.

Your benefits will include a competitive starting salary. As a valuable associate of Berjaya Times Square Hotel, you will become a member of the Berjaya hotels & Resorts which provides reduced hotel room rates in our hotels not only in Malaysia but worldwide, plus discounts on products and services offered by Berjaya Group Subsidiries and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global organization like ours.

Job Requirements

• Degree / Diploma in Business / Sales / Marketing or equivalent.
• At least 3 year(s) of working experience, preferably in hotel industry, with a proven track record.
• Positive work attitude, pleasant appearance, confident and excellent grooming standards.
• Must be fluent in English.
• Must possess own transport.

Job Responsibilties

• To take on additional duties and responsibilities as delegated by the Director of Sales & Marketing / Assistant Director of Business Development.
• To make constructive suggestions on special sales plan/promotion revision to meet the competition, increase revenue and improve sales effort.
• To maintain and update on a regular basis on the total allotment list for Travel Trade and/or Corporate sector.
• To be responsible in achieving the monthly/annual target room nights based on the  areas / market industry assigned to you by servicing existing accounts and developing new business.
• To assist in soliciting function room business/seminars, conventions, exhibitions, conferences and any other private or public gatherings using the hotel’s facilities.
• To carry out any other reasonable duties and responsibilities as assigned.

Your benefits will include a competitive starting salary. As a valuable associate of Berjaya Times Square Hotel, you will become a member of the Berjaya Hotels & Resorts which provides reduced hotel room rates in our hotels not only in Malaysia but worldwide, plus discounts on products and services offered by Berjaya Group Subsidiaries and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global organization like ours.

Job Requirements

• Diploma or Degree holder in Hotel Management or any other equivalent.
• Customer oriented with strong leadership skill.
• Good interpersonal and communication skill.
• A team player, self-motivated and result-oriented.
• Computer literate and able to work independently.
• Committed, dedicated and high job responsibility.

Job Responsibilities

• To ensure all reservations queries are replies within 24 hours, and phone calls answered within 3 rings with proper phone etiquette.
• To provide excellent guest service and obtain optimum satisfaction.
• To establish and maintain high quality standard of work performance (including accuracy of data entry), and ensure SOP and policies are being followed through by the department at all times.
• To coordinate and liaise closely with relevant supporting departments for all pertinent and special request on each booking.
• To keep informed on all relevant stakeholders of any VIP, or any unusual information on booking received.
• To sell hotel rooms and make reservations in accordance to room availability and restriction / selling strategies set.
• Able to suggest upsell opportunity for all revenue avenues to meet hotel target, and ensure all hotel promotions information is well aware at all times.
• To ensure business development individual follows its attrition/ terms and conditions on any release of groups/ rooms.
• To ensure that an organised and efficient filing system is implemented for the department.
• To ensure that all guest information and documents are being handled in a proper manner to protect the confidentiality of guest information.
• To ensure that guest’s room number is not given to unauthorised person as to ensure maximum security for the in-house guests.
• Able to propose and initiate better procedures of performing operation tasks and enhance Hotel revenue.
• Able to support any changes made / Reservations function as dictated by the industry, company and hotel.
• To carry out any other reasonable duties and responsibilities as assigned.

Your benefits will include a competitive starting salary. As a valuable associate of Berjaya Times Square Hotel, you will become a member of the Berjaya Hotels & Resorts which provides reduced hotel room rates in our hotels not only in Malaysia but worldwide, plus discounts on products and services offered by Berjaya Group Subsidiaries and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global organization like ours.

JOB REQUIREMENTS:

• SPM certificate holder or Diploma holder, majoring in Tourism Management or Hospitality Management.
• Proficiency in Japanese language and excellent communications skill, both in written and verbal forms.
• Must be able to work under pressure.
• Must be a self-starter, result-oriented and also a team player.
• Must have a pleasant personality with good organisational skills.
• Must be independent and self-motivated with good communication, presentation and interpersonal skills.
• Must be able to work on a shift basis.
• Must have at least 1 year of working experience in the related field.

JOB RESPONSIBLITIES:

• Deliver the basic standards and provide exceptional guest service at all times.
• Greet all guests in a service orientated manner.
• Maintain positive guest and colleague interactions with good working relationships.
• Personally and frequently verify that all guests are receiving the best possible service during check-in and check-out.
• Register guests in accordance with Front Office policies and procedures.
• Understand the rate structure and promotional rates available.
• Be familiar with the hotel’s products and services and policies.
• Ensure all complaints and requests are immediately resolved and follow through with relevant supporting departments.
• Prepare welcome cards and keys for arrival guests.
• Share and brief all Front Office personnel of guest needs / requests during shift briefings.
• Act as a representative on behalf of the Hotel Management in attending to guest requests or public’s complaints
• To be thoroughly conversant with the Front Office computer system.
• Carry out any other reasonable duties and responsibilities as assigned.

“Your benefits will include a competitive starting salary. As a valuable associate of Berjaya Times Square Hotel, you will become a member of the Berjaya Hotels & Resorts which provides reduced hotel room rates in our hotels not only in Malaysia but worldwide, plus discounts on products and services offered by Berjaya Group Subsidiaries and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global organization like ours.”

JOB REQUIREMENTS:

Job Responsibilities

• Manage, organize and ensure the smooth running of your section of the kitchen.
• To maintain a good working relationship with all colleagues and other departments.
• To report daily to the Chef de Cuisine / Sous Chef and cooperate with other members of the Kitchen Team.
• To prepare daily mis en place, according to work lists or verbal instructions given by the Chef de Cuisine / Sous Chef.
• Follow verbal instructions given by the Chef de Cuisine / Sous Chef at all times.
• Ensures that all acquired items are ready to go, well before service.
• Takes a professional interest in constantly maintaining a high standard of food preparation by checking food for taste, temperature and visual appeal.
• Ensures all dishes are uniform in content, taste, presentation and established portion sizes are adhered to.
• Ensures that goods and food items are stored in the correct manner, which prevents contamination and minimizes food spoilage.
• To maintain an organized, clean and hygienic work area.
• To ensure that fridges, storage and working areas are cleaned and maintained, ensuring that chemicals are used according to manufacturer’s instructions and with minimum wastage.
• Leaves the work area clean and organized; then hands over to incoming shift workers.
• Reports any equipment malfunctioning and problems to the Sous Chef.
• Makes every attempt to prevent any damage, breakage, theft or loss of Resort property.
• Assist in reducing the overall food cost within given guidelines as well as other kitchen related expenses by controlling requisitions and maintaining adequate stock levels.
• Makes suggestions to the Executive Chef and Chef de Cuisine concerning improvement’s which lead to a higher guest satisfaction and overall departmental profit.
• Reports to the Chef de Cuisine for correct disciplinary action to be taken against staff, to professionally maintain a high level of staff moral and discipline.
• Informs and consults the Chef de Cuisine of any problems, discrepancies and happenings with the kitchen operation.
• To order items from the stores or production rooms and double check the requisitions, must do a physical check of the kitchen stock.
• All requisitions must be filled out the day before issuing; must be signed by the Chef de Cuisine.
• To report for duty punctually, wearing the correct uniform, nametag and neat grooming.
• Be fully conversant with health & safety, fire & emergency procedures.
• Maintain a high standard of personal hygiene, dress, uniform and body language.
• Be polite and professional in any situation where the image of the Resort is represented.
• To use and store kitchen equipment according to departmental procedure and/or manufacturer’s instructions, and in a manner which ensures minimum breakage and loss.
• To attend all scheduled training, even if this falls outside of regular working hours.
• To attend briefings and meetings as requested.
• To attend any team building and extra-curricular sporting activities as requested.

Requirements

• Minimum of five years experiences in a similar position and operation.
• Basic school education secondary level.
• Solid knowledge of basic principles of cookery.
• Proficient in spoken and written English.
• Flexibility, willingness and motivation for further career development.
• Must possess the leadership skills necessary to organise, delegate and motivate a large team.
• Basic knowledge in the operations of standard kitchen equipment and appliances.
• Must possess the ability to train subordinates and colleagues.
• Must show the positive characteristics and attributes necessary for guest interaction.
• Must possess the ability and willingness to work alongside colleagues from different cultural backgrounds.
• Willing to work on shift and public holidays.

Your benefits will include a competitive starting salary. As a valuable associate of Berjaya Times Square Hotel, you will become a member of the Berjaya Hotels & Resorts which provides reduced hotel room rates in our hotels not only in Malaysia but worldwide, plus discounts on products and services offered by Berjaya Group Subsidiaries and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global organization like ours

Job Summary

To ensure the safety of guest, staff, visitors/vendors/suppliers and property, work proactively to prevent theft and vandalism, responds to needs of staff, offers assistance to those in need, provides excellent customer services, and takes direction from department supervisory/management staff. Work with potentially unpredictable individuals requiring that teamwork and effective communication with other security officers and staff are critical.

JOB REQUIREMENTS:

• At least SPM qualification or its equivalent and well-versed with the hotel Security operation.
• Minimum two years of working experiences, preferably in a luxury hotel.
• Good writing and reporting skills.
• Basic computer knowledge and effective communication skills.
• Must be able to work for extended periods of time.
• Able to work on three rotating shifts, including weekends and public holiday.
• Basic computer knowledge.
• Good command of English and Bahasa Malaysia.
• Possessed a valid Class ‘D’ driving license.
• At least 2 year(s) of working experience in the related field is required for this position.

JOB RESPONSIBILITIES:

• Executes emergency response and evacuation procedures as directed by the manager.
• Monitors and assists in the enforcement of hotel policies and procedures; regulation & federal, state and local laws.
• Provides fire protection in all areas and inspects fire suppression and life safety equipment on a regular basis to ensure it is operational.
• Oversees/ Witness the exchange of all money transactions at Reception and Safe room.
• Patrols and/or periodically inspects assigned areas constantly on the lookout for undesirable persons whose presence on the property is not considered to be in the best interest of the hotel Management or its guests.
• Investigates all incidents, accidents, and/or events to include the taking of initial report and conducting interviews with appropriate follow-up.
• Monitors suspicious persons in the hotel, particularly those attempting to enter an unauthorized area at the discretion of the Duty Manager, trespass undesirables and troublemakers.
• To check all exit doors and report any defects.
• To ensure that all contractors and visitors to the hotel exchange their identity cards for the hotel security passes.

"Your benefits will include a competitive starting salary. As a valuable associate of Berjaya Times Square Hotel, you will become a member of the Berjaya Hotels & Resorts which provides reduced hotel room rates in our hotels not only in Malaysia but worldwide, plus discounts on products and services offered by Berjaya Group Subsidiries and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global organization like ours"

Job Responsibilities

• Perform work assignment in accordance with the schedule as assigned by the supervisor, Executive or Assistant Manager.
• Perform all maintenance and repair with speed and thoroughness.
• Note, in writing on the work order request sheet, any additional repairs or any condition that may require special explanation to the others department and guest.
• Provide complete and accurate realty written description of repairs, and maintenance performed on the work request order sheet of the repair assigned.
• Purchase and maintain tools necessary to perform assigned tasks.
• Report all case non compliance to the supervisor or executive with accurate records and descriptions.
• Wiling to learn and carry out multi task skill.
• Upon receiving defect M&E and rectified the first feedback on occupied guest room or public area, you are required to response by 3 (Three minute) to 5 (Five minute) Frame.
• Check and replace fused bulb in guest rooms and public area.
• Responsible of cleanliness of their work place workshop, guest room, and public area during and after completion of work.
• Daily basis checking, others sub meter, roof top, main water tank, guest rooms public area, grease trap, check cold water pump at mechanical rooms.
• Responsible for replacement and repair of bathroom accessories.
• All times cleaning any black mark at wall, ceiling after completed any assignment. Daily basis checking, others sub meter, roof top, main water tank, guest rooms public area, grease trap, check cold water pump and hot water pump at mechanical rooms.

Requirements

• Certificate in mechanical/electrical engineering or its equivalent.
• 1-2 years relevant working experience.
• Good team player, self-confident, reliable, minimum supervision.
• Possess good communication and interpersonal skills.
• Responsible to perform daily repair and preventive maintenance.

Your benefits will include a competitive starting salary. As a valuable associate of Berjaya Times Square Hotel, you will become a member of the Berjaya hotels & Resorts which provides reduced hotel room rates in our hotels not only in Malaysia but worldwide, plus discounts on products and services offered by Berjaya Group Subsidiries and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global organization like ours.

Job Responsibilities

• Manage, organize and ensure the smooth running of your particular section
• To maintain a good working relationship with all colleagues and other departments
• To report daily to the Chef de Partie and/or Demi Chef and cooperate with other members of the kitchen team
• To prepare daily mis en place, according to work lists or verbal instructions given by the Chef de Partie or Demi Chef
• Follow verbal instructions given by the Sous Chef, Chef de Partie and Demi Chef at all times
• Ensures that all acquired items are ready to go, well before service
• Takes a professional interest in constantly maintaining a high standard of food preparation
• Ensures all dishes are uniform in content, taste, presentation and established portion sizes are adhered to
• Ensures that goods and food items are stored in the correct manner, which prevents contamination and minimizes food spoilage
• To maintain an organized, clean and hygienic work area
• To ensure that fridges, storage and working areas are cleaned and maintained, ensuring that chemicals are used according to manufacturer’s instructions and with minimum wastage
• Leaves the work area clean and organized; then hands over to incoming shift workers
• Reports any equipment malfunctioning and problems to the Chef de Partie and/or Demi Chef
• Makes every attempt to prevent any damage, breakage, theft or loss of Resort property
• Assist in reducing the overall food cost within given guidelines as well as other kitchen related expenses by controlling requisitions and maintaining adequate stock levels
• Informs and consults the Chef de Partie and/or Demi Chef of any problems, discrepancies and happenings with the kitchen operation
• To order items from the stores or production rooms and double check the requisitions, must do a physical check of the kitchen stock
• All requisitions must be filled out the day before issuing; must be signed by the Chef de Cuisine
• To cover for Chef de Partie and/or Demi Chef in their absence
• To collect requisitioned goods from the stores and fridges as directed by the Chef de Partie and/or Demi Chef
• To report for duty punctually, wearing the correct uniform, nametag and neat grooming applicable
• Be fully conversant with all health and safety, fire and emergency procedures
• Maintain a high standard of personal hygiene, dress, uniform and body language
• Be polite and professional in any situation where the image of the Resort is represented
• To use and store kitchen equipment according to departmental procedure and manufacturer’s instructions, and in a manner which ensures minimum breakage and loss
• To attend all scheduled training, even if this falls outside of regular working hours
• To attend briefings and meetings as requested
• To attend any team building and extra-curricular sporting activities as requested

Requirements

• Basic school education secondary level
• Basic knowledge of the principles of cookery
• Proficient in spoken English
• Willingness to further develop and refine skills, and have an eagerness to learn
• Must possess the ability and willingness to work alongside colleagues from different cultural backgrounds
• Willing to work on shift and public holidays

Your benefits will include a competitive starting salary. As a valuable associate of Berjaya Times Square Hotel, you will become a member of the Berjaya Hotels & Resorts which provides reduced hotel room rates in our hotels not only in Malaysia but worldwide, plus discounts on products and services offered by Berjaya Group Subsidiaries and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global organisation like ours.

Job Responsibilities

• Delivers the basic standards and provide exceptional guest service at all times
• To greet all guests in a service orientated manner
• Maintains positive guest and colleague interactions with good working relationships
• Greeting and Welcoming of Hotel’s guest
• Personally and frequently verify that all guests are receiving the best possible service during arrival and departure
• Understands rate structure and promotional rates available
• Be familiar with the hotel’s products and services and policies
• Ensure all complaints and requests are immediately resolved and follow through with relevant supporting departments
• Provides excellent service to internal customers as appropriate
• Maintains the Daily Log Book by ensuring any unusual happenings, incidences and all important pending matters are recorded and follow through
• Reports “Lost and Found” items
• To be a source of information to both internal/external guests, giving best recommendation to food outlets, entertainment outlets, shopping venues etc
• To assist and ensure all arriving and departing guests luggage are promptly attended to
• To maintain all Concierge equipment and to initiate a weekly maintenance schedule where appropriate as guidelines
• To ensure smooth flow of vehicle traffic at the hotel’s main entrance to avoid congestion
• To render assistance in maintaining overall cleanliness of the hotel’s lobby and to seek assistance from Housekeeping department where necessary
• Attend all guest requests and requirements promptly and handled in the correct manner and runs errand for guest as and when required
• Channel all guest comments and feedback to Chief Concierge / Assistant Chief Concierge for follow up
• Report duty to Concierge on daily basis for current and future assignments
• To comply with all driving procedures while carrying out duties i.e. valid driving license, seat belt, traffic rules, etc
• To assist in the loading and uploading of packages, luggage and others passengers belonging items in and out from the vehicle
• Ensuring in the upkeep hotel’s vehicle condition in general i.e. Cleanliness, Wheels, Tire Pressures, Petrol, Water and Engine Oil level
• Report to superior should any accident which causes defect or damage on to vehicle immediately
• To record all movements of the hotel’s vehicle and mileages in designated log book
• Maintain and update vehicle documentation file
• Responds to changes in the Front Office Department function as dictated by the industry, company and hotel
• Carries out any other reasonable duties and responsibilities as assigned

Requirements

• Minimum SPM or equivalent
• Excellent communications skill for both written and verbal. Multiple language skills are preferred
• Able to work under pressure
• Self-starter results oriented and also a team player
• Pleasant personality with good organisational skills
• Good problem-solving skills
• Independent and self-motivated with good communication, presentation and interpersonal skills
• Willing to work on shifts and public holiday

Your benefits will include a competitive starting salary. As a valuable associate of Berjaya Times Square Hotel, you will become a member of the Berjaya Hotels & Resorts which provides reduced hotel room rates in our hotels not only in Malaysia but worldwide, plus discounts on products and services offered by Berjaya Group Subsidiaries and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global organisation like ours.

This general application section caters to prospective applicants with an interest for employment within Berjaya Times Square Hotel, Kuala Lumpur - Malaysia but of which interested positions are not stated above.

Interested applicants are encouraged to attach a complete and updated resume together with a cover letter for our forward consideration. The information provided by you will serve as a base to evaluate your eligibility and suitability for a job opening.

BHR defines Job Opening as specific position that needs to be filled at designated locations only if it meets the following criteria:
1. There is work available for that position. Can be full-time, part-time, permanent, short-term or seasonal
2. The job could start within the next 30 days
3. Open active recruitment

This general application section caters to prospective applicants with an interest for employment within Berjaya Waterfront Hotel, Johor Bahru - Malaysia but of which interested positions are not stated above.

Interested applicants are encouraged to attach a complete and updated resume together with a cover letter for our forward consideration. The information provided by you will serve as a base to evaluate your eligibility and suitability for a job opening.

BHR defines Job Opening as specific position that needs to be filled at designated locations only if it meets the following criteria:
1. There is work available for that position. Can be full-time, part-time, permanent, short-term or seasonal
2. The job could start within the next 30 days
3. Open active recruitment

This general application section caters to prospective applicants with an interest for employment within Berjaya Penang Hotel - Malaysia (formerly known as Georgetown City Hotel) but of which interested positions are not stated above.

Interested applicants are encouraged to attach a complete and updated resume together with a cover letter for our forward consideration. The information provided by you will serve as a base to evaluate your eligibility and suitability for a job opening.

BHR defines Job Opening as specific position that needs to be filled at designated locations only if it meets the following criteria:
1. There is work available for that position. Can be full-time, part-time, permanent, short-term or seasonal
2. The job could start within the next 30 days
3. Open active recruitment

This general application section caters to prospective applicants with an interest for employment within Berjaya Langkawi Resort - Malaysia but of which interested positions are not stated above.

Interested applicants are encouraged to attach a complete and updated resume together with a cover letter for our forward consideration. The information provided by you will serve as a base to evaluate your eligibility and suitability for a job opening.

BHR defines Job Opening as specific position that needs to be filled at designated locations only if it meets the following criteria:
1. There is work available for that position. Can be full-time, part-time, permanent, short-term or seasonal
2. The job could start within the next 30 days
3. Open active recruitment

This general application section caters to prospective applicants with an interest for employment within Berjaya Tioman Resort - Malaysia but of which interested positions are not stated above.

Interested applicants are encouraged to attach a complete and updated resume together with a cover letter for our forward consideration. The information provided by you will serve as a base to evaluate your eligibility and suitability for a job opening.

BHR defines Job Opening as specific position that needs to be filled at designated locations only if it meets the following criteria:
1. There is work available for that position. Can be full-time, part-time, permanent, short-term or seasonal
2. The job could start within the next 30 days
3. Open active recruitment

This general application section caters to prospective applicants with an interest for employment within Berjaya Makati Hotel - Philippines but of which interested positions are not stated above.

Interested applicants are encouraged to attach a complete and updated resume together with a cover letter for our forward consideration. The information provided by you will serve as a base to evaluate your eligibility and suitability for a job opening.

BHR defines Job Opening as specific position that needs to be filled at designated locations only if it meets the following criteria:
1. There is work available for that position. Can be full-time, part-time, permanent, short-term or seasonal
2. The job could start within the next 30 days
3. Open active recruitment

This general application section caters to prospective applicants with an interest for employment within Berjaya Hotel Colombo - Sri Lanka but of which interested positions are not stated above.

Interested applicants are encouraged to attach a complete and updated resume together with a cover letter for our forward consideration. The information provided by you will serve as a base to evaluate your eligibility and suitability for a job opening.

BHR defines Job Opening as specific position that needs to be filled at designated locations only if it meets the following criteria:
1. There is work available for that position. Can be full-time, part-time, permanent, short-term or seasonal
2. The job could start within the next 30 days
3. Open active recruitment

This general application section caters to prospective applicants with an interest for employment within Berjaya Eden Park London Hotel - United Kingdom but of which interested positions are not stated above.

Interested applicants are encouraged to attach a complete and updated resume together with a cover letter for our forward consideration. The information provided by you will serve as a base to evaluate your eligibility and suitability for a job opening.

BHR defines Job Opening as specific position that needs to be filled at designated locations only if it meets the following criteria:
1. There is work available for that position. Can be full-time, part-time, permanent, short-term or seasonal
2. The job could start within the next 30 days
3. Open active recruitment