CAREERS

JOB RESPONSIBILITIES

• Greet all guests in the lobby in a warm and professional manner, make them feel welcome, anticipate their needs before they arise and offer assistance with luggage
• Baggage handling for tours
• Communicate with other departments in a friendly and professional manner
• Be aware of local attractions and restaurants and make recommendations to guests
• Accurately communicate with other shifts regarding issues arising from day to day operations

REQUIREMENTS

• Previous hospitality experience preferred
• Ability to work in a multi-tasking, fast paced environment
• Demonstrated strong customer service skills
• Ability to work all shifts, including weekends, evenings, and holidays

JOB RESPONSIBILITIES

• Act as liason personnel between hotel guest, management and subordinates. Responsible for an overall daily operation and to ensure smooth running at all times. Acting on behalf of the Hotel Management and defuse any situations when necessary in the absence of the Front Office Manager and Assistant Front Office Manager.
• Ensure that all Front Office employees deliver the Hotel's Basic standard and provide exceptional Guest service at all times.
• Maintains positive guest and colleague interactions with good working relationships
• Work closely with other management personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guest
• Assist in the planning and implementation of effective training programmes.
• Maximize employee productivity through the use of multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guest
• Ensure that employees follow all hotel, company and local rules, policies and regulation relating to fire and hazard safety, and Security

REQUIREMENTS

• Prefer male candidate
• Candidate must possess at least a Diploma in Hospitality/Tourism/Hotel Management or equivalent.
• At least 3 year(s) of working experience in the related field is required for this position
• Versatile in Bahasa and English (verbal and written)
• Familiar with OPERA system
• Services oriented, have a sense or urgency and task accomplisher
• Good communication skills and able to work in shift and long hours
• Pleasant and good customer skills and team work oriented
• Have basic computer skills

JOB RESPONSIBILITIES

• Responsible for the work performance and efficiency of all employees under his supervision.
• Responsible for the proper care and handling of all vegetable items in the production kitchen, banquet and coffee house.
• Responsible for corrects handling and basic maintenance of all equipment, machinery and walk-in/ reach in refrigerators in the production kitchen.
• Checks all refrigerators for cleanliness. Supervises cleaning and arranging of its contents.
• Send for requisitioned items of the previous evening from storeroom. Personally double checks quantities and qualities.
• Sends for requested items from the butcher, patisserie and cold kitchen. Double checks quantities and portion sizes.
• Checks all food items to prevent spoilage and apply F.I.F.O.
• Checks mise-en-place in all areas of the hotel kitchen. Mise-en-place has to be ready at 11.30 a.m.
• Checks the kitchen before service begins with proper uniform.
• Supervises and participates in the lunch service.
• Sets up buffets, functions, etc. Ensure the food is hot for buffet and cocktail parties.
• Order made only once a day and makes additional order only when extremely necessary.
• Instructs incoming shift of things to be done in the afternoon.
• Evening duties identical to morning duties.
• Cooperates and delegates work properly. These are essential for the smooth operations of the production kitchen.
• Perform any other duties as requested.

REQUIREMENTS

• At least 3 years of working experience in the similar position or equivalent.
• Able to work beyond normal working hours and be committed to the job at all times.
• Possess good communication and interpersonal skills.
• Able to cook Malay / Western food
• Can start work immediately once selected

JOB RESPONSIBILITIES

• Delivers the basic standards and provide exceptional guest service at all times.
• To greet all guests in a service orientated manner.
• Maintains positive guest and colleague interactions with good working relationships.
• Meets and greets all guests and assists with registrations.
• Personally and frequently verifies that guests are receiving the best possible service during check-in and check-out.
• Verifies arrival and departure details and arranges luggage handling and transportation and other services requested by guests.
• Register hotel's guests in accordance with Front Office policies and procedures.
• Understands rate structure and promotional rates available.
• Be familiar with the hotel’s products and services and policies.
• Ensure all complaints and requests are immediately resolved and follow through with relevant supporting departments.
• Provides excellent service to internal customers as appropriate.
• To update and maintain efficiently the current room status and to inform the Superiors, should their attention are needed.
• Prepare welcome cards and keys for arrival FIT guests.

REQUIREMENTS

• Minimum SPM or Diploma in Tourism Management.
• Excellent communications skill for both written and verbal. Multiple language skills are preferred.
• Able to work under pressure.
• Self-starter, results oriented and also a team player.
• Pleasant personality with good organisational skills.
• Good problem solving skills.
• Independent and self-motivated with good communication, presentation and interpersonal skills.
• Willing to work on shift and public holiday.

This general application section caters to prospective applicants with an interest for employment within Berjaya Waterfront Hotel, Johor Bahru - Malaysia but of which interested positions are not stated above.

Interested applicants are encouraged to attach a complete and updated resume together with a cover letter for our forward consideration. The information provided by you will serve as a base to evaluate your eligibility and suitability for a job opening.

BHR defines Job Opening as specific position that needs to be filled at designated locations only if it meets the following criteria:
1. There is work available for that position. Can be full-time, part-time, permanent, short-term or seasonal
2. The job could start within the next 30 days
3. Open active recruitment

This general application section caters to prospective applicants with an interest for employment within Berjaya Penang Hotel - Malaysia (formerly known as Georgetown City Hotel) but of which interested positions are not stated above.

Interested applicants are encouraged to attach a complete and updated resume together with a cover letter for our forward consideration. The information provided by you will serve as a base to evaluate your eligibility and suitability for a job opening.

BHR defines Job Opening as specific position that needs to be filled at designated locations only if it meets the following criteria:
1. There is work available for that position. Can be full-time, part-time, permanent, short-term or seasonal
2. The job could start within the next 30 days
3. Open active recruitment

This general application section caters to prospective applicants with an interest for employment within Berjaya Langkawi Resort - Malaysia but of which interested positions are not stated above.

Interested applicants are encouraged to attach a complete and updated resume together with a cover letter for our forward consideration. The information provided by you will serve as a base to evaluate your eligibility and suitability for a job opening.

BHR defines Job Opening as specific position that needs to be filled at designated locations only if it meets the following criteria:
1. There is work available for that position. Can be full-time, part-time, permanent, short-term or seasonal
2. The job could start within the next 30 days
3. Open active recruitment

This general application section caters to prospective applicants with an interest for employment within Berjaya Tioman Resort - Malaysia but of which interested positions are not stated above.

Interested applicants are encouraged to attach a complete and updated resume together with a cover letter for our forward consideration. The information provided by you will serve as a base to evaluate your eligibility and suitability for a job opening.

BHR defines Job Opening as specific position that needs to be filled at designated locations only if it meets the following criteria:
1. There is work available for that position. Can be full-time, part-time, permanent, short-term or seasonal
2. The job could start within the next 30 days
3. Open active recruitment

This general application section caters to prospective applicants with an interest for employment within Berjaya Makati Hotel - Philippines but of which interested positions are not stated above.

Interested applicants are encouraged to attach a complete and updated resume together with a cover letter for our forward consideration. The information provided by you will serve as a base to evaluate your eligibility and suitability for a job opening.

BHR defines Job Opening as specific position that needs to be filled at designated locations only if it meets the following criteria:
1. There is work available for that position. Can be full-time, part-time, permanent, short-term or seasonal
2. The job could start within the next 30 days
3. Open active recruitment

This general application section caters to prospective applicants with an interest for employment within Berjaya Hotel Colombo - Sri Lanka but of which interested positions are not stated above.

Interested applicants are encouraged to attach a complete and updated resume together with a cover letter for our forward consideration. The information provided by you will serve as a base to evaluate your eligibility and suitability for a job opening.

BHR defines Job Opening as specific position that needs to be filled at designated locations only if it meets the following criteria:
1. There is work available for that position. Can be full-time, part-time, permanent, short-term or seasonal
2. The job could start within the next 30 days
3. Open active recruitment

This general application section caters to prospective applicants with an interest for employment within Berjaya Eden Park London Hotel - United Kingdom but of which interested positions are not stated above.

Interested applicants are encouraged to attach a complete and updated resume together with a cover letter for our forward consideration. The information provided by you will serve as a base to evaluate your eligibility and suitability for a job opening.

BHR defines Job Opening as specific position that needs to be filled at designated locations only if it meets the following criteria:
1. There is work available for that position. Can be full-time, part-time, permanent, short-term or seasonal
2. The job could start within the next 30 days
3. Open active recruitment