ANSA HOTEL KUALA LUMPUR AWARDED BEST GUEST EXPERIENCE IN SERVICE PRESTIGE BY TRAVELOKA
On 11th July Traveloka hosted a Hotel Awards 2019 ceremony at The Grounds, Kuala Lumpur.
During the ceremony, Traveloka Malaysia announced 28 winners from its hotel partners in Kuala Lumpur, Selangor, Pahang and Negeri Sembilan.
The nominees were segmented into three different tiers:
- Prestige: 4-5 stars hotels (Exclusive hotels with a beyond-expectations stay)
- Premium: 3 stars hotels (Comfortable hotels with the best stay experience)
- Value: 1-2 stars hotels (High-quality hotels with value-for-money experiences
Winners were selected and evaluated based on the compilation of positive guests’ reviews and feedback on Traveloka from the year 2018. Within the three tiers, winners were identified based on these four awards categories:
- Exceptional Guest Experience
- Best Guest Experience in Cleanliness
- Best Guest Experience in Service
- Best Guest Experience in Food
ANSA Hotel Kuala Lumpur was awarded by Traveloka Hotel Awards 2019 with Best Guest Experience in Service Prestige. Other hotels winning the same accolade were Simms Boutique hotel and Easy Hotel Kuala Lumpur Sentral.
Director of Revenue Wilson Lim and Hotel Manager Ms Siew Peng Low collected the award on behalf of ANSA Hotel Kuala Lumpur.
