Careers at Berjaya Hotels and Resorts | Hotel Job Opportunities
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CAREERS

When it comes to the business of crafting unique experiences, our passion extends beyond our guests. Whilst striving for operational excellence, profitability and giving back to the communities in which we operate, we are just as committed to shape our associates through holistic development and continuously provide them with better remuneration and career advancement opportunities.

See and experience a close-knit culture of responsibility and excellence in execution, where we strive to innovate, inspire, excite, provide a clear vision, and most of all, be driven and want to lead.

This general application section caters to prospective applicants with an interest for employment within Berjaya Hotels & Resorts (BHR) but of which interested positions are not stated above.

Interested applicants are encouraged to attach a complete and updated resume together with a cover letter for our forward consideration. The information provided by you will serve as a base to evaluate your eligibility and suitability for a job opening.

BHR defines Job Opening as specific position that needs to be filled at designated locations only if it meets the following criteria:
1. There is work available for that position. Can be full-time, part-time, permanent, short-term or seasonal
2. The job could start within the next 30 days
3. Open active recruitment

Apply Now

Job Responsibilities

  • To submit weekly / monthly report detailing all sales activities with competitors’ survey.
  • To co-ordinate with relevant supporting departments all pertinent and special arrangements regarding each event.
  • To be responsible for updating monthly / yearly room nights production figures for all supporters.
  • Entertaining specific accounts that have business potential to maintain good business relationships.
  • To make constructive suggestions on special sales plan/promotion revision to meet the competition, increase revenue and improve sales effort.
  • To maintain and update on a regular basis on the total allotment list for airlines, travel agents and corporate.
  • To maintain close and effective working relationships with one another operating departments.
  • Attend sales meetings / briefings and participate actively with relevant information of sales activities.
  • To secure new and repeat business by means of personal sales calls (average calls a day), telephone contacts and written communication. By doing systematically to maximize use of time, promotion money and entertainment.
  • Exercise and follow sales and credit policies and practice established by the Hotel. To conduct and project a professional image in all external relations with clients.

 

Requirements

  • Diploma holder in Hotel Catering Management or Marketing.
  • At least 5 year of working experience in the related field.
  • Strong command of both written and spoken English is required.
  • Bachelor Degree in Hotel Management, Tourism or Business Studies.
  • Ability to wok under own initiative in a highly pressured environment.
  • Highly computer literate with a high level command of Excel.

 

Your benefits will include a competitive starting salary. As a valuable associate of Berjaya Times Square Hotel, you will become a member of the Berjaya Hotels & Resorts which provides reduced hotel room rates in our hotels not only in Malaysia but worldwide, plus discounts on products and services offered by Berjaya Group Subsidiaries and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global organization like ours.

Apply Now

Job Responsibilities

  • Ensures that all Front Office employees deliver the Hotel's basic standard and provide exceptional guest service at all times.
  • Personally and frequently verify that guests are receiving the best possible service during check-in and check-out.
  • Ensuring hotel guests are registered in accordance with Front Office policies and procedures.
  • Ensures that all Front Office employees are aware of current promotions, policies and other important information.
  • Ensures that all Front Office employees are familiar with the hotel’s products and services.
  • Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
  • Ensure all incoming correspondences which includes fax, mails, telexes and letters for the guest are promptly delivered to the room. The same applies to correspondences directing to all relevant supporting Departments.
  • Act as a representative on behalf of the Hotel Management in attending to guest requests or even public’s complaints.
  • Carries out any other reasonable duties and responsibilities as assigned.

 

Requirements

  • Minimum SPM or Diploma in Tourism Management.
  • At least 2-3 years working experience.
  • Excellent communications skill for both written and verbal. Multiple language skills are preferred.
  • Able to work under pressure.
  • Self-starter, results oriented and also a team player.
  • Pleasant personality with good organisational skills.
  • Good problem solving skills.
  • Independent and self-motivated with good communication, presentation and interpersonal skills.
  • Must willing to work on shift.

 

Your benefits will include a competitive starting salary. As a valuable associate of Berjaya Times Square Hotel, you will become a member of the Berjaya Hotels & Resorts which provides reduced hotel room rates in our hotels not only in Malaysia but worldwide, plus discounts on products and services offered by Berjaya Group Subsidiaries and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global organization like ours.

Apply Now

Job Responsibilities

  • Ensures that all Guest Relations employees deliver the Hotel's basic standard and provide exceptional guest service at all times.
  • To greet all guests in a service orientated manner.
  • Maintains positive guest and colleague interactions with good working relationships.
  • Greeting and checking-in VIP and Long Stay guests.
  • Personally and frequently verify that all VIP guests are receiving the best possible service during check-in and check-out.
  • Co-ordinates VIP movements with relevant Departments as advised.
  • Ensuring hotel VIP guests are registered in accordance with Front Office policies and procedures.
  • Understands rate structure and promotional rates available.
  • Ensures that all Guest Relations employees are aware of current promotions, policies and other important information.
  • Ensures that all Guest Relations employees are familiar with the hotel’s products and services.
  • Handles all VIP guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
  • Ensures that Guest Relations employees provide excellent service to internal customers as appropriate.
  • Coordinate with the Front Office Manager in organizing, directing and planning of Guest Relations Section, ensuring the smooth running and proper administration of the section.
  • Assist to monitor rooms’ standards in general, working through the respective Head of Department to take corrective action where necessary.
  • Ensures that all daily arrival V.I.P. rooms, special request rooms, and long stay guest rooms are pre-blocked in advance, that Housekeeping is notified and that each room is prepared with the appropriate welcome amenities.
  • Liaises and organize with Housekeeping Department that the established cleaning schedules for VIP’s in - house and arrivals are strictly adhered to.

 

Requirements

  • Minimum SPM or Diploma in Tourism Management.
  • Minimum 2 years successful track record at a managerial level.
  • Excellent communications skill for both written and verbal. Multiple language skills are preferred.
  • Able to work under pressure.
  • Self-starter, results oriented and also a team player.
  • Pleasant personality with good organisational skills.
  • Good problem solving skills.
  • Independent and self-motivated with good communication, presentation and interpersonal skills.
  • Energetic, result-oriented and prepared to face challenges.
  • Resourceful and reliable in meeting objectives and expectations.

 

Your benefits will include a competitive starting salary. As a valuable associate of Berjaya Times Square Hotel, you will become a member of the Berjaya Hotels & Resorts which provides reduced hotel room rates in our hotels not only in Malaysia but worldwide, plus discounts on products and services offered by Berjaya Group Subsidiaries and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global organization like ours.

Apply Now

Job Responsibilities

  • To assist in managing and controlling all aspects of the shift operation.
  • To organize and service all activities within the operation with regards to food & beverage as well as equipment arrangement.
  • To anticipate, maintain and improve personal contacts with hotel guests in order to up sell and generate more revenue.
  • To ensure highest standards in service of all food & beverage products, making sure that orders are handled as quickly as possible with minimum delay.
  • Ensure that all mise-en-place is sufficient during every meal period.
  • Correct and follow .up with the set service standard for new employee joining the team and determine training requirement.
  • Advise the manager or assistant manager in all aspects and matters directly related to the shift operation.
  • Control and supervises the service towards guests in order to maintain service consistency.
  • Control and supervises the preparation of all the food & beverage products to ensure that correct measures and presentations are followed as per the standard of operation set by the food & beverage division.
  • To comply with all Berjaya Hotel policies and procedures.

 

Requirements

  • Possess at least professional certificate or equivalent.
  • At least 2 year of working experience in the related field.
  • Able to work shift, weekends and Public Holiday.
  • Able to write and communicate in English.
  • Must be confident, matured and presentable.
  • Pleasant personality and customer focused.
  • Good customer service and interpersonal skills.
  • Positive working attitude.

 

Your benefits will include a competitive starting salary. As a valuable associate of Berjaya Times Square Hotel, you will become a member of the Berjaya Hotels & Resorts which provides reduced hotel room rates in our hotels not only in Malaysia but worldwide, plus discounts on products and services offered by Berjaya Group Subsidiaries and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global organization like ours.

Apply Now

Job Responsibilities

  • To assist in managing and controlling all aspects of the shift operation.
  • To organize and service all activities within the operation with regards to food & beverage as well as equipment arrangement.
  • To anticipate, maintain and improve personal contacts with hotel guests in order to up sell and generate more revenue.
  • To ensure highest standards in service of all food & beverage products, making sure that orders are handled as quickly as possible with minimum delay.
  • Ensure that all mise-en-place is sufficient during every meal period.
  • Correct and follow .up with the set service standard for new employee joining the team and determine training requirement.

 

Requirements

  • Possess at least professional certificate or equivalent.
  • At least 2 year of working experience in the related field.
  • Able to work shift, weekends and Public Holiday.
  • Able to write and communicate in English.
  • Must be confident, matured and presentable.
  • Pleasant personality and customer focused.
  • Good customer service and interpersonal skills.
  • Positive working attitude.

 

Your benefits will include a competitive starting salary. As a valuable associate of Berjaya Times Square Hotel, you will become a member of the Berjaya Hotels & Resorts which provides reduced hotel room rates in our hotels not only in Malaysia but worldwide, plus discounts on products and services offered by Berjaya Group Subsidiaries and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global organization like ours.

Apply Now

Job Responsibilities

  • To ensure the cleanliness of guestrooms and surrounding areas are maintained and ensuring maximum guest satisfaction and adhering to the standard required by our hotel.
  • To supervise service associate rooms and inspect guestrooms and surrounding service areas.
  • Paying attention to details by keeping the standard of room cleanliness and product maintenance adhering to standard required by our hotel. 
  • To perform secondary duties as assigned by the Executive Housekeeper. 
  • To report on adverse guest comment as and when required.
  • To report and record Lost and Damaged items.
  • To log daily events in logbook and follow up on previous information reported by other Team leaders daily.
  • To make requisition twice weekly of amenities for guest supplies.
  • To check all the guest rooms, VIP in-house, VIP arrival and long staying guests.
  • To prepare and issue room status report.
  • To report and follow up on repair and maintenance.
  • To document all incidences in logbook.
  • To attend to guest requests and complaints.

 

Requirements

  • Minimum SPM or equivalent.
  • 2 years experience working in the Housekeeping Department.
  • Computer literate.
  • Independent and self–motivated with good communication, presentation and interpersonal skills.
  • Posses strong analytical, interpersonal and communication skills.
  • Able to work in shift working environment.

 

Your benefits will include a competitive starting salary. As a valuable associate of Berjaya Times Square Hotel, you will become a member of the Berjaya Hotels & Resorts which provides reduced hotel room rates in our hotels not only in Malaysia but worldwide, plus discounts on products and services offered by Berjaya Group Subsidiaries and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global organization like ours.

Apply Now

Job Responsibilities

  • To patrol the guest floors.
  • To sign log book at the stipulated checks points.
  • While on patrol to ensure no unauthorized persons are found loitering on the guest floor areas.
  • When on guest floors, ensure that all guest room doors are secure. If a guest room door is found ajar, secure the room and inform Base Control of your finding. Under no circumstances should a patroller enter a guest room even when invited.
  • Only in the event of emergency may a patroller be allowed into guest room. In such cases, the patroller must contact Base Control and inform of his intention to gain access into the room.
  • He/she is to safeguard the hotel properties from theft and vandalism. He must report all irregularities during his tour of duty.
  • To be helpful to guests to the various outlets and function rooms. He must be aware of the hotel daily events when on duty.
  • To check and to detain all undesirables found at guest floors.
  • To report to Base Control/Security Supervisor immediately on spotting an imminent fire and safety hazard while on his patrol.
  • To take instruction from Base Control/Security Supervisor from time to time to attend to other matter requiring immediate attention, e.g Fire alarm activation, medical cases, etc.
  • To monitor the Burglar Alarm System and Fire Panel Alarm System and report/react to any irregularities to the Security Supervisor/Security Officer immediate for his instruction.
  • To manage the Walkie-Talkie set at the Base Control and directs the other Security personnel to react to an emergency.
  • Record all occurrences of security interest in a log book for the information of the security staff and management.
  • To issue keys to various authorized department employees and ensure that these are properly recorded and returned at the end of the day.
  • To take charge of any enquiry from the intra communication and telephone.
  • To ensure all employees, contractors, part-timers have security passes and wear these passes on the shirt left breast pockets.
  • To perform crowd and traffic control duties.
  • To perform security escort duties for VVIP/VIP.
  • To perform any other duties assigned by SSM/ASSM from time to time.

 

Requirements

  • At least PMR qualification or its equivalent and well-versed with the hotel security operation.                       
  • Minimum two years of working experiences, preferably in a luxury hotel.
  • Able to write and speak simple English.
  • Physically fit and effective communication skills.
  • Must be able to work for extended periods of time.
  • Able to work on three rotating shifts, including weekends and public holiday.
  • Possessed a valid Class ‘D’ driving license.

 

Your benefits will include a competitive starting salary. As a valuable associate of Berjaya Times Square Hotel, you will become a member of the Berjaya Hotels & Resorts which provides reduced hotel room rates in our hotels not only in Malaysia but worldwide, plus discounts on products and services offered by Berjaya Group Subsidiaries and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global organization like ours.

Apply Now

Job Responsibilities

  • Plans, according to guidelines, sets up, removes and cleans all Resort buffets including basic equipment, props, crockery, and service equipment.
  • Maintain excellent teamwork and team spirit among all staff.
  • Ensure that all staff are aware of all employee and hotel regulations and are reminded accordingly.
  • Delegate responsibilities to Stewards, as required.
  • Prepares duty rosters according to occupancy.
  • Implements policies & procedures under the guidance of the Chief Steward.
  • Is professionally active and self-involved in every aspect of the stewarding operations.
  • Adopts a hands on approach to operations.
  • Makes sure that all chemical usage is uniform, correct for the job and that established usage measurements are adhered to.
  • Ensures that prescribed cleaning, maintenance, service and safety procedures are carried out in detail.
  • Regularly cleans Insect Killer catch-trays and use insect spray with optimum care in kitchen areas.
  • Ensures the environmentally friendly disposal and re-cycling of garbage is carried out in a proper manner and disposed of under the guidelines set by management and the Maldivian Government.
  • Checks the maintenance for all stewarding and kitchen equipment and makes every attempt to prevent any damage, breakage or loss of hotel equipment.
  • Ensure staff report punctually in correct uniform, including nametags and are presentable in all personal hygiene aspects.
  • Informs and consults the Chief Steward of any problems, discrepancies and happenings of stewarding and kitchen staff.
  • Contributes to the moral and team spirit of the Resort.
  • Performs other duties as may be assigned by the management.
  • Be fully conversant with all health and safety, fire and emergency procedures.

 

Requirements

  • Minimum of two year experience in a similar position and operation.
  • Must have the ability to undertake inventory counts, within the department.
  • Basic knowledge of cleaning chemicals – usage, handling and precautions.
  • Proficient in spoken English.
  • Must possess an understanding of correct health and hygiene practices.
  • Basic knowledge of standard kitchen equipment and appliances.
  • Must possess the ability and willingness to work alongside colleagues from different cultural backgrounds.

 

Your benefits will include a competitive starting salary. As a valuable associate of Berjaya Times Square Hotel, you will become a member of the Berjaya Hotels & Resorts which provides reduced hotel room rates in our hotels not only in Malaysia but worldwide, plus discounts on products and services offered by Berjaya Group Subsidiaries and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global organization like ours.

Apply Now

Job Responsibilities

  • Manage, organize and ensure the smooth running of your particular section.
  • To maintain a good working relationship with all colleagues and other departments.
  • To report daily to the Chef de Partie and/or Demi Chef and cooperate with other members of the kitchen team.
  • To prepare daily mis en place, according to work lists or verbal instructions given by the Chef de Partie or Demi Chef.
  • Follow verbal instructions given by the Sous Chef, Chef de Partie and Demi Chef at all times.
  • Ensures that all acquired items are ready to go, well before service.
  • Takes a professional interest in constantly maintaining a high standard of food preparation.
  • Ensures all dishes are uniform in content, taste, presentation and established portion sizes are adhered to.
  • Ensures that goods and food items are stored in the correct manner, which prevents contamination and minimizes food spoilage.
  • To maintain an organized, clean and hygienic work area.
  • To ensure that fridges, storage and working areas are cleaned and maintained, ensuring that chemicals are used according to manufacturer’s instructions and with minimum wastage.
  • Leaves the work area clean and organized; then hands over to incoming shift workers.
  • Reports any equipment malfunctioning and problems to the Chef de Partie and/or Demi Chef.
  • Makes every attempt to prevent any damage, breakage, theft or loss of Resort property.
  • Assist in reducing the overall food cost within given guidelines as well as other kitchen related expenses by controlling requisitions and maintaining adequate stock levels. 
  • Informs and consults the Chef de Partie and/or Demi Chef of any problems, discrepancies and happenings with the kitchen operation.
  • To order items from the stores or production rooms and double check the requisitions, must do a physical check of the kitchen stock.
  • All requisitions must be filled out the day before issuing; must be signed by the Chef de Cuisine.
  • To cover for Chef de Partie and/or Demi Chef in their absence.
  • To collect requisitioned goods from the stores and fridges as directed by the Chef de Partie and/or Demi Chef.
  • To report for duty punctually, wearing the correct uniform, nametag and neat grooming applicable.
  • Be fully conversant with all health and safety, fire and emergency procedures.
  • Maintain a high standard of personal hygiene, dress, uniform and body language.
  • Be polite and professional in any situation where the image of the Resort is represented.
  • To use and store kitchen equipment according to departmental procedure and manufacturer’s instructions, and in a manner which ensures minimum breakage and loss.
  • To attend all scheduled training, even if this falls outside of regular working hours.
  • To attend briefings and meetings as requested.
  • To attend any team building and extra-curricular sporting activities as requested.

 

Requirements

  • Basic school education secondary level.
  • Basic knowledge of the principles of cookery.
  • Proficient in spoken English.
  • Willingness to further develop and refine skills, and have an eagerness to learn.
  • Must possess the ability and willingness to work alongside colleagues from different cultural backgrounds.
  • Willing to work on shift and public holidays.

 

Your benefits will include a competitive starting salary. As a valuable associate of Berjaya Times Square Hotel, you will become a member of the Berjaya Hotels & Resorts which provides reduced hotel room rates in our hotels not only in Malaysia but worldwide, plus discounts on products and services offered by Berjaya Group Subsidiaries and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global organization like ours.

Apply Now

This general application section caters to prospective applicants with an interest for employment within Berjaya Times Square Hotel, Kuala Lumpur - Malaysia but of which interested positions are not stated above.

Interested applicants are encouraged to attach a complete and updated resume together with a cover letter for our forward consideration. The information provided by you will serve as a base to evaluate your eligibility and suitability for a job opening.

BHR defines Job Opening as specific position that needs to be filled at designated locations only if it meets the following criteria:
1. There is work available for that position. Can be full-time, part-time, permanent, short-term or seasonal
2. The job could start within the next 30 days
3. Open active recruitment

Apply Now

This general application section caters to prospective applicants with an interest for employment within Berjaya Waterfront Hotel, Johor Bahru - Malaysia but of which interested positions are not stated above.

Interested applicants are encouraged to attach a complete and updated resume together with a cover letter for our forward consideration. The information provided by you will serve as a base to evaluate your eligibility and suitability for a job opening.

BHR defines Job Opening as specific position that needs to be filled at designated locations only if it meets the following criteria:
1. There is work available for that position. Can be full-time, part-time, permanent, short-term or seasonal
2. The job could start within the next 30 days
3. Open active recruitment

Apply Now

This general application section caters to prospective applicants with an interest for employment within Berjaya Langkawi Resort - Malaysia but of which interested positions are not stated above.

Interested applicants are encouraged to attach a complete and updated resume together with a cover letter for our forward consideration. The information provided by you will serve as a base to evaluate your eligibility and suitability for a job opening.

BHR defines Job Opening as specific position that needs to be filled at designated locations only if it meets the following criteria:
1. There is work available for that position. Can be full-time, part-time, permanent, short-term or seasonal
2. The job could start within the next 30 days
3. Open active recruitment

Apply Now

This general application section caters to prospective applicants with an interest for employment within Berjaya Tioman Resort - Malaysia but of which interested positions are not stated above.

Interested applicants are encouraged to attach a complete and updated resume together with a cover letter for our forward consideration. The information provided by you will serve as a base to evaluate your eligibility and suitability for a job opening.

BHR defines Job Opening as specific position that needs to be filled at designated locations only if it meets the following criteria:
1. There is work available for that position. Can be full-time, part-time, permanent, short-term or seasonal
2. The job could start within the next 30 days
3. Open active recruitment

Apply Now

This general application section caters to prospective applicants with an interest for employment within Berjaya Makati Hotel - Philippines but of which interested positions are not stated above.

Interested applicants are encouraged to attach a complete and updated resume together with a cover letter for our forward consideration. The information provided by you will serve as a base to evaluate your eligibility and suitability for a job opening.

BHR defines Job Opening as specific position that needs to be filled at designated locations only if it meets the following criteria:
1. There is work available for that position. Can be full-time, part-time, permanent, short-term or seasonal
2. The job could start within the next 30 days
3. Open active recruitment

Apply Now

This general application section caters to prospective applicants with an interest for employment within Berjaya Hotel Colombo - Sri Lanka but of which interested positions are not stated above.

Interested applicants are encouraged to attach a complete and updated resume together with a cover letter for our forward consideration. The information provided by you will serve as a base to evaluate your eligibility and suitability for a job opening.

BHR defines Job Opening as specific position that needs to be filled at designated locations only if it meets the following criteria:
1. There is work available for that position. Can be full-time, part-time, permanent, short-term or seasonal
2. The job could start within the next 30 days
3. Open active recruitment

Apply Now

This general application section caters to prospective applicants with an interest for employment within Berjaya Beau Vallon Bay Resort & Casino - Seychelles but of which interested positions are not stated above.

Interested applicants are encouraged to attach a complete and updated resume together with a cover letter for our forward consideration. The information provided by you will serve as a base to evaluate your eligibility and suitability for a job opening.

BHR defines Job Opening as specific position that needs to be filled at designated locations only if it meets the following criteria:
1. There is work available for that position. Can be full-time, part-time, permanent, short-term or seasonal
2. The job could start within the next 30 days
3. Open active recruitment

Apply Now

This general application section caters to prospective applicants with an interest for employment within Berjaya Praslin Resort - Seychelles but of which interested positions are not stated above.

Interested applicants are encouraged to attach a complete and updated resume together with a cover letter for our forward consideration. The information provided by you will serve as a base to evaluate your eligibility and suitability for a job opening.

BHR defines Job Opening as specific position that needs to be filled at designated locations only if it meets the following criteria:
1. There is work available for that position. Can be full-time, part-time, permanent, short-term or seasonal
2. The job could start within the next 30 days
3. Open active recruitment

Apply Now

This general application section caters to prospective applicants with an interest for employment within Berjaya Eden Park London Hotel - United Kingdom but of which interested positions are not stated above.

Interested applicants are encouraged to attach a complete and updated resume together with a cover letter for our forward consideration. The information provided by you will serve as a base to evaluate your eligibility and suitability for a job opening.

BHR defines Job Opening as specific position that needs to be filled at designated locations only if it meets the following criteria:
1. There is work available for that position. Can be full-time, part-time, permanent, short-term or seasonal
2. The job could start within the next 30 days
3. Open active recruitment

Apply Now