Careers at Berjaya Hotels and Resorts | Hotel Job Opportunities
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CAREERS

When it comes to the business of crafting unique experiences, our passion extends beyond our guests. Whilst striving for operational excellence, profitability and giving back to the communities in which we operate, we are just as committed to shape our associates through holistic development and continuously provide them with better remuneration and career advancement opportunities.

See and experience a close-knit culture of responsibility and excellence in execution, where we strive to innovate, inspire, excite, provide a clear vision, and most of all, be driven and want to lead.

The Chateau Spa and Organic Wellness Resort, Bukit Tinggi, Pahang is the world’s first organic destination spa and wellness resort offering a holistic and comprehensive wellness experience. Encapsulated in a European castle and nestled on a picturesque highland, the Chateau is undeniably a sophisticated yet intriguing locale for an ultimate spa getaway. 
 
The Chateau prides itself on providing its guests with unprecedented organic gourmet dining experiences that will delight even the sharpest of palates. Selecting only fresh produce that is nurtured by hand in proud organic tradition from its very own ecologically grown gardens and our own organic farms, The Chateau's team of epicurean specialists create exquisite gastronomical menus that is inspired by wellness and well being.
 

Responsibilities:

  • To ensures the efficient and smooth operation of the KITCHEN Division providing services and support to other Divisions as required
  • Attends and contributes to all Meetings as required
  • Ensure all employees provide a courteous and professional service at all times
  • Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow up.
  • Ensure high standards of personal presentation and grooming
  • Maintains positive guest and colleague interactions with good working relationships.
  • Exercise responsible management and behaviour at all times and positively representing the resort management team
  • Respond to requests to undertake any reasonable tasks and secondary duties and to changes as dictated by the resort, industry and company

Requirements:

  • Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
  • Required skill(s): Western Cuisine (French, European), Fine Dining
  • Comprehensive knowledge of kitchen hygiene practices and occupational health and safety standards
  • Comprehensive knowledge of business needs, financial reporting and productivity requirement
  • Interpersonal service skills, organization skills to plan time effectively, and work without direct supervision.
  • At least 5 year(s) of working experience as Executive Chef in 5-star Fine Dining Restaurant and Hotel
  • Preferably Managers specializing in Food/Beverage/Restaurant Service or equivalent.
  • Full-Time position(s) available.
 
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Responsibilities

  • Design analysis, research and preliminary design studies
  • Coordinating with external professional consultants to integrate requirements and meet overall project objectives
  • As a key member of the team, you will manage project documentation delivery
  • Manage a combination of technicians, designers and FF&E assistants
  • Producing construction documentation and design drawings using AutoCAD LT and Microsoft Office
  • Translate design concepts to reality
  • Prepare design presentations for internal approval
  • Design and manage to a set budget
  • Ensure issued information meets regulatory requirements
  • Ensure the design meets the client’s requirements and specifications
  • Assist with work programming and reporting on project progress
  • Undertake site inspections and surveys
  • Ensure office standards and level of quality is met on each project

Requirements

  • Diploma / Degree in Interior Architecture or Interior Design
  • Professional interior design experience in high end commercial hospitality design.
  • Ideally a minimum of 5 years relevant full‐time work experience.
  • Good conceptualization and hand sketching ability
  • Must have skills in develop 3D
  • Spatial problem solving with the ability to prepare alternative design solutions quickly.
  • Digital graphic presentation skills, including good working knowledge of Photoshop
  • Excellent written and spoken English.
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Responsibilities

  • To prepare full set of monthly management accounts
  • Responsible for timely completion of monthly financial reports
  • Responsible for preparation of budget / forecast
  • Liaise with auditors, tax agents, bankers & secretarial
  • Maintain records of all financial documents
  • Any other duties assigned form time to time by the Management

Requirements:-

  • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree Post Graduate Diploma, Professional Degree , Finance/Accountancy/Banking, Business Studies/Adminstration/Management or equivalent
  • At least 5 years of working experience in the related field is required for this position
  • Ability to work independently or as a team player, with positive working attitude
  • Able to take on multi-tasks, meet tight deadlines and work under pressure
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JOB OVERVIEW

Provides functional assistance and direction to the Rooms Division, Food and Beverage operation, Sports  and Recreation and interacts with resort members and individuals outside the Resort including, but not limited to suppliers, government officials, competitors and other members of the local community. Coordinates functions and activities with the department heads as appropriate.

KEY RESPONSIBILITIES:

  • Implement departmental strategies and action plans in accordance with the resort’s strategic and sales plans
  • To plan the yearly revenue target
  • To plan and get the desired cost price for products sold by the resort
  • To plan on upgrading the standards within the Resort
  • To project business opportunities in order to increase revenue
  • To regularly update the General Manager on all operations achievements and key issues 
  • To conduct weekly briefings to improve all aspects of the resort
  • To attend all other meetings as required by the administration team
  • To delegate and control the departmental expense budget throughout the year
  • To liaise with the General Manager & Human Resources Manager in matters relating to recruitment and disciplinary procedure 
  • To oversee the preparation, presentation and service of food products to ensure the highest quality at all times
  • To oversee the that all guest rooms, public & back of the house areas including kitchen areas are well maintained and cleaned
  • To actively engage and participate in effective communications within the resort
  • To adhere to all the resort standards and procedures at any given time
  • Ensure that all Standards are being adhered to, by training all personnel and monitoring their compliance

ESSENTIAL REQUIREMENTS

  • Bachelor's Degree of Hospitality services, or in Business Administration, from a highly reputed university
  • At least 10 years of experience in the hospitality sector 
  • At least 5 years of experience in a management role, preferably within a well-reputed 5* exclusive resort/ luxury country-club 
  • Strong leadership and people management skills
  • Dynamic personality and creative mindset
  • Full proficiency in English
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Location: Redang Island   |   Job type: Permanent

Job Responsibilities:

  • Responsible to the management on all aspects of financial/corporate accounting functions inclusive of financial planning, financial/management reporting, budgetary controls and taxation
  • Establish operational budgets and manage/oversee cash flow projections of the Company to control payment and collection schedules
  • Ensure resort internal controls are in place and ensure compliance with regulatory laws and rules for financial, statutory, audit and tax reporting / requirements
  • Liaise closely with bankers, auditors, directors, government regulatory bodies, company secretary and tax agents on behalf of the company
  • Perform ad-hoc projects, analysis and forecasting related to all accounting activities.
  • Conduct monthly P&L Meeting with General Manager / Chief Executive Officer and all other department heads
  • Review the existing internal control system, financial policies and procedures. Make recommendation to improve, enhance and implement.
  • Ensure proper controls are in place between General Ledger, Accounts Payables & Receivables, Income Audit, Cost and Asset Control, IT and Purchasing.
  • Ensure all other departments adhered with accordance to the Company policies and procedures from the financial aspects.
  • Review transactions and documentations in compliance with company accounting policies and procedures and statutory accounting standards.

Requirements:

  • At least a Professional Degree in Finance/Accounting/Banking or related professional qualification (ACCA/CIMA/MICPA/ASCPA)
  • Possess excellent communication and interpersonal skillsCandidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Economics, Finance/Accountancy/Banking or equivalent.
  • Minimum 8 years of relevant experience with at least 5 years in senior management, preferably in hospitality industry
  • Must be a member of Malaysia Institute of Accountants (MIA)
  • Familiarity with ‘opera / sun’ system would be an added advantage
  • Required language(s): Bahasa Malaysia, English
  • Applicants must be willing to work in Redang Island.
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Job Responsibilities:

  • To monitor the projects' operations, cost management and project schedule.
  • To lead and manage the project team to complete the assigned project on time and within budget.
  • Oversee the implementation of the project quality plan to ensure the quality of completed works.
  • To fulfill the legal requirements and Company policy related to plant safety and work safety.
  • To co-ordinate with consultants, hotel operators, specialist vendors and liaise with local authories on various approval.

Requirements:

  • Candidate must possess at least a Bachelor's Degree in Architectural/Civil Structure/M&E Engineering or equivalent.
  • At least 5 years of working experience in the related field is required for this position
  • Knowledge in ACAD
  • Computer literate
  • Proficient in English & Bahasa Malaysia
  • Able to converse in Chinese is an added advantage
  • Able to work under pressure and meet tight datelines
  • Able to multitask and work independently with minimum supervision
  • Possess own transport and must be willing to travel
Apply Now

This general application section caters to prospective applicants with an interest for employment within Berjaya Hotels & Resorts (BHR) but of which interested positions are not stated above.

Interested applicants are encouraged to attach a complete and updated resume together with a cover letter for our forward consideration. The information provided by you will serve as a base to evaluate your eligibility and suitability for a job opening.

BHR defines Job Opening as specific position that needs to be filled at designated locations only if it meets the following criteria:
1. There is work available for that position. Can be full-time, part-time, permanent, short-term or seasonal
2. The job could start within the next 30 days
3. Open active recruitment

Apply Now

JOB REQUIREMENTS:

  • Diploma holder in Hotel Catering Management or Marketing.
  • At least 5 year of working experience in the related field.
  • Strong command of both written and spoken English is required.
  • Bachelor Degree in Hotel Management, Tourism or Business Studies.
  • Ability to wok under own initiative in a highly pressured environment.
  • Highly computer literate with a high level command of Excel.

JOB RESPONSIBLITIES:

  • To submit weekly / monthly report detailing all sales activities with competitors’ survey.
  • To co-ordinate with relevant supporting departments all pertinent and special arrangements regarding each event.
  • To be responsible for updating monthly / yearly room nights production figures for all supporters.
  • Entertaining specific accounts that have business potential to maintain good business relationships.
  • To make constructive suggestions on special sales plan/promotion revision to meet the competition, increase revenue and improve sales effort.
  • To maintain and update on a regular basis on the total allotment list for airlines, travel agents and corporate.
  • To maintain close and effective working relationships with one another operating departments.
  • Attend sales meetings / briefings and participate actively with relevant information of sales activities.
  • To secure new and repeat business by means of personal sales calls (average calls a day), telephone contacts and written communication. By doing systematically to maximize use of time, promotion money and entertainment.
  • Exercise and follow sales and credit policies and practice established by the Hotel. To conduct and project a professional image in all external relations with clients.

"Your benefits will include a competitive starting salary. As a valuable associate of Berjaya Times Square Hotel, you will become a member of the Berjaya hotels & Resorts which provides reduced hotel room rates in our hotels not only in malaysia but worldwide, plus discounts on products and services offered by Berjaya Group Subsidiries and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global organization like ours"

Apply Now

JOB SUMMARY 


Assists Chief Engineer in managing budget, capital expenditures, preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection. Assigns, tracks and follows up on status of work assigned to staff and contractors. Helps to increase guest and employee satisfaction through effective communications and training. 

JOB REQUIREMENTS:

  • Possess at least a High school diploma or GED; 4 years experience in the engineering and   maintenance or related professional area; technical training in HVAC-R/electrical/plumbing. 
  • Must have a 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing. 

JOB RESPONSIBLITIES:

  • Supervises distribution of repair work orders. 
  • Ensures property policies are administered fairly and consistently. 
  • Assists in effectively planning, scheduling and evaluating preventative maintenance programs. 
  • Establishes and maintains open, collaborative relationships with employees. 
  • Monitors timeliness and quality of completion of repair work orders. 
  • Supervises Engineering and related areas in absence of the Director of Engineering. 
  • Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems. 
  • Ensures that regular on-going communication occurs with employees in order to create awareness of business objectives, communicate expectations and recognize performance. 
  • Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment. 
  • Selects and order or purchase new equipment, supplies, and furnishings. 
  •  Supervises the day to day operations of Engineering and related departments. 
  • Inspect and evaluate the physical condition of facilities in order to determine the type of work required. 
  • Maintains accurate logs and records as required. 
  • Operates generators and fire pumps as necessary. 
  • Provides emergency response services 24/7. 
  • Repairs equipment (e.g., refrigeration, laundry) as necessary. 
  • Ensures all employees have the proper supplies, equipment and uniforms. 
  • Empowers employees to provide excellent customer service. 
  • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
  • Sets a positive example for guest relations. 
  • Helps train employees in safety procedures. 
  • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. 
  • Communicates performance expectations in accordance with job descriptions for each position. 
  • Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. 
  • Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. 
  • Participates in the employee performance appraisal process, providing feedback as needed. 
  • Uses all available on the job training tools for employees. 
  • Solicits employee feedback. 
  • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.


"Your benefits will include a competitive starting salary. As a valuable associate of Berjaya Times Square Hotel, you will become a member of the Berjaya hotels & Resorts which provides reduced hotel room rates in our hotels not only in Malaysia but worldwide, plus discounts on products and services offered by Berjaya Group Subsidiries and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global organization like ours"

 

Apply Now

JOB REQUIREMENTS:

  • Candidate must possess at least a Diploma or Bachelor's Degree in Hospitality/Tourism/Hotel Management or any other equivalent.
  • Candidate must be well versed either speaking or writing, in English and Bahasa Malaysia.
  • Preferaby having 3 years similar working experience.
  • Must have knowledge of Employment Act and Industrial Relation Act.
  • Strong organizing / analytical skill.
  • Able to work under pressure / fast paced environment.
  • Independent and required minimum supervision.

JOB RESPONSIBILITIES:

  • Ensure the smooth and efficient running of the Human Resources Department.
  • Ensure that all policies and procedures outlined in the Departmental Operating Manual are strictly adhered to.
  • Providing advisory and managerial role on all human resources matters, planning and implementation of human resources programs in line with the company’s objectives.
  • Liaise with local authorities in regards to all statutory regulations and all labor related matters.
  • Ensure monthly payroll/ salary is paid on time.
  • Manage the overall recruitment process and manpower planning process.
  • Maintain and develop a systematic administration system.
  • Administer all work permits where applicable.
  • Directly involved in staff appreciation and disciplinary issues.
  • Supervise the submissions of monthly management reports, assigned reports and analysis and payroll submission reports.
  • To maintain a good working relationship and practice open communication with your own colleagues, and associates of other departments.
  • Any other ad-hoc task/job given by superior.

"Your benefits will include a competitive starting salary. As a valuable associate of Berjaya Times Square Hotel, you will become a member of the Berjaya hotels & Resorts which provides reduced hotel room rates in our hotels not only in Malaysia but worldwide, plus discounts on products and services offered by Berjaya Group Subsidiries and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global organization like ours"

Apply Now

Job Requirements

  • Minimum of eight years experience in a similar position and operation, with a thorough knowledge of restaurant operations.
  • Solid knowledge of culinary skills (Japanese food).
  • Proficient in spoken and written English.
  • Basic computer skills and usage of Microsoft applications.
  • Flexibility, willingness and motivation for further career development.
  • Knowledge of all standard kitchen equipment and appliances.
  • Must possess the leadership skills necessary to organise, delegate and motivate a large team.
  • Must possess the ability to train subordinates and colleagues.
  • Must possess a good understanding of correct health and hygiene practices.
  • Must show the positive characteristics and attributes necessary for guest interaction.
  • Must to able to demonstrate flair and creativity in cooking.
  • Must have the ability to take charge of inventory in the kitchen stores.
  • Must possess the ability and willingness to work alongside colleagues from different cultural backgrounds.

Job Responsibilities

  • Manage, organize and ensure the smooth running of your particular section.
  • Assist in the planning, schedule, record and training of new and existing staff in order to meet all standards required by the management of the Resort.
  • Maintains excellent teamwork and team spirit among staff.
  • Be required to replace other Chef’s if required, and fill in for the Chef de Cuisine under direction.
  • Authorized to call in additional personnel in emergencies if warranted, with approval of Chef de Cuisine.
  • Makes every attempt that staffs clear their days off when business is quiet.
  • Assist in reducing the overall food cost within given guidelines as well as other kitchen related expenses by controlling requisitions and maintaining adequate stock levels.
  • Professionally active, self-motivated and involved in every aspect of the kitchen operation. Supervises, directs, guides and corrects kitchen staff when necessary.
  • Takes a professional interest in constantly maintaining a high standard of food preparation by checking it for taste, temperature and visual appeal.
  • Ensures all dishes are uniform in content, taste, presentation and established portion sizes are adhered to.
  • Ensures the prescribed food preparation and service procedures are carried out in detail according to the Resort’s policies and procedures, and corrects any deviation through constant on-the-job training.
  • Ensure requested reports are submitted within the deadlines given, including work schedules, implementations, training plans as well as any other form of document required by management.
  • Makes suggestions to the Executive Chef and Chef de Cuisine concerning improvements, which lead to a higher guest satisfaction and overall departmental profit.
  • Assists in implementing policies and procedures under guidance of the Executive Chef and Chef de Cuisine.
  • Checks the maintenance of all kitchen equipment and the constant cleanliness of kitchen areas. Makes every attempt to prevent any damage, breakage, theft or loss of Resort property by enforcing policies and procedures.Ensures the staff report punctually in correct uniform and standard of grooming for work.
  • Reports to the Chef de Cuisine for correct disciplinary action to be taken against his staff, fair and professionally, to maintain a high level of staff moral and discipline in the kitchen team.
  • Informs and consults the Chef de Cuisine of any problems, discrepancies and happenings with the F&B Staff.
  • Assists the Chef de Cuisine in conducting training classes as required.
  • Aware of the resort regulations, policies and procedures to do with hygiene, discipline, fire & safety.
  • Responsible that wastage and spoilage is kept to a minimum by constantly checking all food storage and production, ensuring that daily stocks are kept at a minimum level.
  • Ensures food spoilage reports are filled out at all times, within the outlet.
  • Works the hours to guarantee the running of a professional operation; at a sound level of guest. satisfaction at all times, which may be allocated to him by the Executive Chef or Chef de Cuisine.
  • Checks all refrigerators and freezers in the kitchen outlet, for cleanliness, tidiness, proper storage and freshness of the food products to prevent spoilage and contamination of food.
  • Build an efficient team of employees by taking an active interest in their welfare, safety, security, training and development.
  • Informs and consults the Chef de Cuisine of any problems, discrepancies and happenings of kitchen staff at any time.
  • Contributes to the moral and team spirit of the Resort.
  • Performs other duties that may be assigned by the management.
  • Stay’s updated with the developments of food trends worldwide and make’s appropriate suggestions to the Executive Chef.
  • Be fully conversant with all health and safety, fire and emergency procedures.
  • Maintain a high standard of personal hygiene, dress, uniform and body language.

"Your benefits will include a competitive starting salary. As a valuable associate of Berjaya Times Square Hotel, you will become a member of the Berjaya hotels & Resorts which provides reduced hotel room rates in our hotels not only in Malaysia but worldwide, plus discounts on products and services offered by Berjaya Group Subsidiries and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global organization like ours"

Apply Now

DUTIES AND RESPONSIBILITIES

  1. To implement sales strategies to achieve sales targets set for fiscal year.
  2. To ensure the development of increased hotel sales, implement hotels sales and marketing plan, and pertinent corporate Sales and Marketing activities to deliver an occupancy and average room rate that contributes positively towards the profitability of the overall hotel operations and in line with the established business plan.
  3. To utilize and develop abilities of subordinates to achieve goals / targets set.
  4. To ensure that the Sales & Marketing office is run efficiently and all external relations conducted in a professional manner to enhance the image of Berjaya Times Square Suites & Convention Centre.
  5. To supervise all sales personnel and ensure that their performance is up to standard and to co-ordinate their sales activities.
  6. To represent the sales functions and needs of the Hotel in the development of the Company’s sales policy.
  7. To establish sales targets and highlight the variances with the actual sales figures and recommend action to be taken to remedy significant variances.
  8. To update information on competitors regarding rates, facilities and promotional activities regularly. To report these information via monthly report which includes general economy, analysis, feedback on competitor’s rate and activities.
  9. To direct the development of special marketing plans to special accounts, trade shows participation and unique sales and marketing situations.
  10. To maintain personal contact with key customers and to back-up the activities of any member of the sales team when required.
  11. To assist in the building of an efficient team of employees by taking an active interest in their welfare, safety and development.                                              
  12. To assist in training of employees ensuring that they have the necessary skills to perform their duties with maximum efficiency.
  13. To supervise employees within the department ensuring that the correct standards and methods of service are maintained as stated in the department’s reference manual.
  14. To ensure that proper and updated records are kept of all existing clients.
  15. To maintain a close liaison with the individual hotel’s reservation and accounts department.
  16. Be actively involved and participates in all-sales related promotions – cocktail and public relations functions.
  17. To assist in facilitating collection of any outstanding payment of accounts handled by sales personnel.
  18. To assist in cross selling of other hotels under Berjaya Hotels & Resorts.
  19. To prepare to travel overseas on sales trip for business promotion as and when assigned.
  20. Handles market research or any assignment that may be directed by General Manager / Director of Sales & Marketing.
  21. To prepare the annual marketing plan and budget for the department.
  22. To carried out duties as and when necessary, as instructed by the General Manager / Director of Sales & Marketing.
  23. Assumes any other duties that may be assigned from time to time.

NOTE : THIS JOB DESCRIPTION IS NOT EXHAUSTIVE AND THE MANAGEMENT RESERVES THE RIGHT TO ADD, DELETE OR REPLACE JOB TASKS FROM TIME TO TIME.

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JOB REQUIREMENTS:

  • Possess at least a Diploma in Food & Beverage Services Management or equivalent.
  • At least 3 years working experience in the same position.
  • Required skills: computer knowledge, negotiation skill.
  • Experience as Restaurant and / or Assistant Restaurant Manager in a 5 star hotel.
  • Capable to work to the highest standard.
  • Willing to work on shift, weekend and Public Holiday.
  • Pleasant personality, excellent organizational and interpersonal and communication skill.
  • Discipline and motivated.
  • Full-Time position(s) available.

JOB RESPONSIBILITIES:

  • To be fully responsible in managing and controlling the day-to-day operations of the outlet.
  • Maximizing revenue to achieve the budget.
  • Maintaining the highest service standard to guests and patrons.
  • Check to ensure that the food and beverage standard for the outlet is consistent and of prescribe high quality by working closely with the outlet chef.
  • Plans and prepare proposals, ideas and suggestions to the promotional and marketing aspects for the outlet with a view to increase revenue and profit.
  • To prepare and submit a comprehensive marketing plan for the outlet to achieve desired revenue.
  • To control shift briefing for the outlet as required and to ensure that the assistant managers conduct the same for every shift to ensure proper communication flow.
  • Established professional business report with regular guests and patrons by offering warm, courteous service and ensuring VIP recognition is implemented.
  • To prepare monthly report and other report for the outlet as required.
  • To conduct monthly meeting for the outlet to discuss performance, problem solving, business development and other related matters.
  • To ensure that all, outlet staff are well groomed and adheres to the hotel guidelines on personal appearance.
  • To identify training needs and conduct training sessions on a regular basis to ensures that staff are able to maintain high service standard.
  • To attend departmental meetings and briefings as well as other meeting of importance as required.

"Your benefits will include a competitive starting salary. As a valuable associate of Berjaya Times Square Hotel, you will become a member of the Berjaya hotels & Resorts which provides reduced hotel room rates in our hotels not only in Malaysia but worldwide, plus discounts on products and services offered by Berjaya Group Subsidiries and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global organization like ours"

Apply Now

Job Requirements

  • Candidate must possess at least a Diploma in Food & Beverage / Culinary Art or any other equivalent.
  • At least 5 years of working experience in the similar position or equivalent.
  • Vast knowledge in Kitchen Operations, Banquet and administrations including cost control.
  • Able to work beyond normal working hours and be committed to the job at all times.
  • Excellent leadership quality and good team player.
  • Possess good communication and interpersonal skills.
  • Extensive knowledge on different type of culinary.
  • Must have reasonable command in English.

Job Description

  • Manage kitchen operation inclusive all duty schedules.
  • Managing food cost effectively and minimize wastage.
  • Monitor all foods are prepared according to Hotel's Standard Operating Procedure.
  • Routine check through all Kitchens, Stores and food production areas to ensure high hygiene level, maintenance standard and safety standard.
  • Routine tours of the dining outlets and related areas with close friendly contact with the guests to maintain high guests’ satisfaction level & hospitality.
  • Monitor, review and plan kitchen raw material and supplies’ requisitions.
  • Ensure well prepared menu and establish best menu selections.
  • Ensure all Kitchen equipments are in proper working conditions.
  • Able to lead a team of kitchen talents efficiently.
  • Monitoring and supervising Kitchen associates’ work performance.
  • To train and develop all Kitchen associates.
  • To be updated with existing business activities of the same competitors and changing trend of the business environment.
  • Active participation to meet/maximize the departments’ revenue forecast and exercises.

"Your benefits will include a competitive starting salary. As a valuable associate of Berjaya Times Square Hotel, you will become a member of the Berjaya Hotels & Resorts which provides reduced hotel room rates in our hotels not only in Malaysia but worldwide, plus discounts on products and services offered by Berjaya Group Subsidiries and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global organization like ours"

Apply Now

POSITION SUMMARY:

Director of Operation should have an excellent level of commercial awareness, who can build and maintain relationships with internal and external guests. Also responsible for highlighting short/medium/long-term issues to the General Manager and to help formulate solutions.

DUTIES AND RESPONSIBILITIES:

  • Implement departmental strategies and action plans in accordance with the hotel’s strategic and sales plans.
  • To regularly update the General Manager on all operations achievements and key issues.
  • Support and work with all Head of Departments in all aspects of running the hotel.
  • Ensure the premises are in operative condition as per category of the unit to receive & serve the guests.
  • Monitor the co-ordination between all departments for smooth & efficient operations.
  • Inspecting all department with their respective Manager's for cleanliness, ambience, service readiness, staff grooming & hospitality culture.
  • Randomly inspecting the stores (F & B / Kitchen) to check the stock in hand (quality, par stock levels, expiry etc) with the F & B Manager & Chef.
  • To oversee the preparation, presentation and service of food products to ensure the highest quality at all times.
  • To oversee the that all guest rooms, public & back of the house areas including kitchen areas are well maintained and cleaned.
  • Ensure SOP implementation in all departments and check the same during routine operational checks.
  • Monitor and maintain operation & overhead cost in order to maintain maximum revenue to the organisation.
  • Providing timely and constructive feedback to all direct reports as and when required either formally or informally.
  • Conduct weekly / Daily meeting with marketing people for enquiry & follow up & conversion to grow up the business.
  • Be on available on call 24 hours a day to resolve any urgent problems on emergencies.
  • Any other duties assigned.

ESSENTIAL REQUIREMENTS

  • Bachelor's Degree of Hospitality services, or in Business Administration, from a highly reputed university.
  • At least 10 years of experience in the hospitality sector.
  • At least 5 years of experience in a management role, preferably within a well-reputed 5* exclusive resort/ luxury country-club.
  • Strong command of the operations of restaurants and accommodations facilities.
  • Good understanding of procurement functions, pricing strategies as well as sales & marketing methods.
  • Strong leadership and people management skills.
  • Dynamic personality and creative mindset.
  • Full proficiency in English.

"Your benefits will include a competitive starting salary. As a valuable associate of Berjaya Times Square Hotel, you will become a member of the Berjaya Hotels & Resorts which provides reduced hotel room rates in our hotels not only in Malaysia but worldwide, plus discounts on products and services offered by Berjaya Group Subsidiries and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global organization like ours"

Apply Now

This general application section caters to prospective applicants with an interest for employment within Berjaya Times Square Hotel, Kuala Lumpur - Malaysia but of which interested positions are not stated above.

Interested applicants are encouraged to attach a complete and updated resume together with a cover letter for our forward consideration. The information provided by you will serve as a base to evaluate your eligibility and suitability for a job opening.

BHR defines Job Opening as specific position that needs to be filled at designated locations only if it meets the following criteria:
1. There is work available for that position. Can be full-time, part-time, permanent, short-term or seasonal
2. The job could start within the next 30 days
3. Open active recruitment

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Responsibilities:-

  • To build and lead integrated marketing and sales operations by consistently developing and spearheading innovative sales and marketing programs to achieve positive market share and brand equity that maximise growth and increase overall company profitability.
  • Developing annual financial objectives and long-range strategic business plans
  • Produce the annual marketing plan, marketing budgets and room revenue forecasts, providing for the proper positioning of the hotel and realistic financial returns to the management and owning companies while adhering to the policies and procedures as outlined by the Area General Manager
  • Plan and execute the company's sales and marketing plan together with Area General Manager on annual basis through consultation with Group Director, Sales & Marketing
  • Plan and co-ordinate marketing programs, sales promotions and sales activities
  • Oversee the functions and activities of sales and marketing associates, including Director of Sales, Assistant Director of Sales, Sales Manager and Public Relations.
  • Responsible for educating and training sales associates in basic sales skills.
  • To ensure that sales training and coaching calls are regularly scheduled to enhance the capabilities of all Sales Managers and Co-ordinators
  • Performed any other related tasks assigned by Superior

Requirements:

  • Undergraduate degree from an accredited university, college or hotel school is desirable.
  • A minimum of six (7) years experience in a sales capacity with 5 star hotel.
  • A minimum of four (4) years experience managing sales associates
  • In-depth background in all aspects of sales, marketing, distribution and product development.
  • Self-directed and self-motivated
  • Proactive leadership skills who can motivate and provide mentorship
  • Ability to empower team professionals to achieve their maximum potential
  • Ability to prioritise multiple responsibilities
  • Ability to effectively create and design innovative marketing and sales strategies
  • Comprehensive analytical, planning, organisational and negotiation skills
  • Possess own transport and willing to travel
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Responsibilities:-

  • Conduct orientation sessions and arrange on-the-job training for new hires.
  • Developing effective induction programmes
  • Evaluate instructor performance and the effectiveness of training programs, providing recommendations for improvement.
  • Develop testing and evaluation procedures.
  • Conduct or arrange for ongoing technical training and personal development classes for staff members.
  • Confer with management and conduct surveys to identify training needs based on projected production processes, changes, and other factors.
  • Develop and organize training manuals, multimedia visual aids, and other educational materials.
  • Producing training materials for in-house courses
  • Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
  • Analyze training needs to develop new training programs or modify and improve existing programs.
  • Review and evaluate training and apprenticeship programs for compliance with government standards.
  • Ensuring that statutory training requirements are met
  • Train instructors and supervisors in techniques and skills for training and dealing with employees.
  • Prepare training budget for department or organisation.
  • Amending and revising programmes as necessary, in order to adapt to changes occurring in the work environment;
  • Any other tasks assigned by superior from time to time.

Requirements:-

  • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Human Resource Management, Business Studies/Administration/Management or equivalent.
  • At least 5 year(s) of working experience in the related field is required for this position.
  • Must have excellent leadership, mentoring, interpersonal, communication, teamwork, planning skills
  • Must be able to work under pressure and handle multiple task simultaneously
  • Strong interpersonal and effective problem solving skills
  • Strong written and verbal communication skills
  • Experience in hotel industry is an added advantage
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Interested applicants are encouraged to attach a complete and updated resume together with a cover letter for our forward consideration. The information provided by you will serve as a base to evaluate your eligibility and suitability for a job opening.

BHR defines Job Opening as specific position that needs to be filled at designated locations only if it meets the following criteria:
1. There is work available for that position. Can be full-time, part-time, permanent, short-term or seasonal
2. The job could start within the next 30 days
3. Open active recruitment

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Interested applicants are encouraged to attach a complete and updated resume together with a cover letter for our forward consideration. The information provided by you will serve as a base to evaluate your eligibility and suitability for a job opening.

BHR defines Job Opening as specific position that needs to be filled at designated locations only if it meets the following criteria:
1. There is work available for that position. Can be full-time, part-time, permanent, short-term or seasonal
2. The job could start within the next 30 days
3. Open active recruitment

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Interested applicants are encouraged to attach a complete and updated resume together with a cover letter for our forward consideration. The information provided by you will serve as a base to evaluate your eligibility and suitability for a job opening.

BHR defines Job Opening as specific position that needs to be filled at designated locations only if it meets the following criteria:
1. There is work available for that position. Can be full-time, part-time, permanent, short-term or seasonal
2. The job could start within the next 30 days
3. Open active recruitment

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Interested applicants are encouraged to attach a complete and updated resume together with a cover letter for our forward consideration. The information provided by you will serve as a base to evaluate your eligibility and suitability for a job opening.

BHR defines Job Opening as specific position that needs to be filled at designated locations only if it meets the following criteria:
1. There is work available for that position. Can be full-time, part-time, permanent, short-term or seasonal
2. The job could start within the next 30 days
3. Open active recruitment

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BHR defines Job Opening as specific position that needs to be filled at designated locations only if it meets the following criteria:
1. There is work available for that position. Can be full-time, part-time, permanent, short-term or seasonal
2. The job could start within the next 30 days
3. Open active recruitment

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BHR defines Job Opening as specific position that needs to be filled at designated locations only if it meets the following criteria:
1. There is work available for that position. Can be full-time, part-time, permanent, short-term or seasonal
2. The job could start within the next 30 days
3. Open active recruitment

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BHR defines Job Opening as specific position that needs to be filled at designated locations only if it meets the following criteria:
1. There is work available for that position. Can be full-time, part-time, permanent, short-term or seasonal
2. The job could start within the next 30 days
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1. There is work available for that position. Can be full-time, part-time, permanent, short-term or seasonal
2. The job could start within the next 30 days
3. Open active recruitment

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Interested applicants are encouraged to attach a complete and updated resume together with a cover letter for our forward consideration. The information provided by you will serve as a base to evaluate your eligibility and suitability for a job opening.

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1. There is work available for that position. Can be full-time, part-time, permanent, short-term or seasonal
2. The job could start within the next 30 days
3. Open active recruitment

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