Careers at Berjaya Hotels and Resorts | Hotel Job Opportunities
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CAREERS

When it comes to the business of crafting unique experiences, our passion extends beyond our guests. Whilst striving for operational excellence, profitability and giving back to the communities in which we operate, we are just as committed to shape our associates through holistic development and continuously provide them with better remuneration and career advancement opportunities.

See and experience a close-knit culture of responsibility and excellence in execution, where we strive to innovate, inspire, excite, provide a clear vision, and most of all, be driven and want to lead.

Responsibilities

  • To prepare full set of monthly management accounts
  • Responsible for timely completion of monthly financial reports
  • Responsible for preparation of budget / forecast
  • Liaise with auditors, tax agents, bankers & secretarial
  • Maintain records of all financial documents
  • Any other duties assigned form time to time by the Management

 

Requirements:-

  • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree Post Graduate Diploma, Professional Degree , Finance/Accountancy/Banking, Business Studies/Adminstration/Management or equivalent
  • At least 5 years of working experience in the related field is required for this position
  • Ability to work independently or as a team player, with positive working attitude
  • Able to take on multi-tasks, meet tight deadlines and work under pressure
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Location: Redang Island   |   Job type: Permanent

Job Responsibilities:

  • To be fully responsible in managing and controlling the day-to-day operations of the outlet.
  • Maximizing revenue to achieve the budget.
  • Maintaining the highest service standard to guests and patrons.
  • Check to ensure that the food and beverage standard for the outlet is consistent and of prescribe high quality by working closely with the outlet chef.
  • Plans and prepare proposals, ideas and suggestions to the promotional and marketing aspects for the outlet with a view to increase revenue and profit.
  • Prepares and submits a comprehensive marketing plan for the outlet to achieve desired revenue.
  • Controls shift briefing for the outlet as required and to ensure that the assistant managers conduct the same for every shift to ensure proper communication flow.
  • Established professional business report with regular guests and patrons by offering warm, courteous service and ensuring VIP recognition is implemented.
  • Prepares monthly report and other report for the outlet as required.
  • Conduct monthly meeting for the outlet to discuss performance, problem solving, business development and other related matters.
  • Ensures that all ,outlet staff are well groomed and adheres to the hotel guidelines on personal appearance.
  • Identifies training needs and conduct training sessions on a regular basis to ensures that staff are able to maintain high service standard.
  • Attends departmental meetings and briefings as well as other meeting of importance as required.Develop quality management system in managing service outlets and food production operations.
  • Establish systems which monitor the achievement of departmental goals.
  • Provide a professional, advisory and executive support service to the General Manager to assist in meeting strategic goals.
  • To ensure high culinary and service standards in all outlets and kitchen; to interact regulary with clients for feedback on service as well as culinary standards.
  • To plan, direct, control and coordinate the activities of all personnel engaged in F&B to ensure the staff are motivated at all times and performance meet required productive standard.
  • Responsible for Food Cost

 

Requirements:

  • Candidate must possess at least a Professional Diploma, Post Graduate Diploma, Professional Degree in Food & Beverage Services Management or Hospitality Management or equivalent.
  • Must have minimum of 5 years experiences in various 5-star rated international hotel properties.
  • Hotel Pre-opening experience will be an advantage.
  • Must have multi cultural experiences, exposed to a variety of different country culinary values.
  • Possess excellent leadership and analysis skills, creative approach in manpower planning.
  • Must have good knowledge of establishing Policies and Procedures, Standard Operating Manuals, and evaluating Section Head's performance.
  • Excellent communication in English.  
  • Applicants must be willing to work in Pulau Redang, Terengganu. (accommodation provided)
Apply Now

This general application section caters to prospective applicants with an interest for employment within Berjaya Hotels & Resorts (BHR) but of which interested positions are not stated above.

Interested applicants are encouraged to attach a complete and updated resume together with a cover letter for our forward consideration. The information provided by you will serve as a base to evaluate your eligibility and suitability for a job opening.

BHR defines Job Opening as specific position that needs to be filled at designated locations only if it meets the following criteria:
1. There is work available for that position. Can be full-time, part-time, permanent, short-term or seasonal
2. The job could start within the next 30 days
3. Open active recruitment

Apply Now

JOB REQUIREMENTS:

  • Minimum SPM or Diploma in Tourism Management.
  • At least 2-3 years working experience.
  • Excellent communications skill for both written and verbal. Multiple language skills are preferred.
  • Able to work under pressure.
  • Self-starter, results oriented and also a team player.
  • Pleasant personality with good organisational skills.
  • Good problem solving skills.
  • Independent and self-motivated with good communication, presentation and interpersonal skills.
  • Must willing to work on shift.

 

JOB RESPONSIBILITIES:

  • Ensures that all Front Office employees deliver the Hotel's basic standard and provide exceptional guest service at all times.
  • Personally and frequently verify that guests are receiving the best possible service during check-in and check-out.
  • Ensuring hotel guests are registered in accordance with Front Office policies and procedures.
  • Ensures that all Front Office employees are aware of current promotions, policies and other important information.
  • Ensures that all Front Office employees are familiar with the hotel’s products and services.
  • Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
  • Ensure all incoming correspondences which includes fax, mails, telexes and letters for the guest are promptly delivered to the room. The same applies to correspondences directing to all relevant supporting Departments.
  • Act as a representative on behalf of the Hotel Management in attending to guest requests or even public’s complaints.
  • Carries out any other reasonable duties and responsibilities as assigned.

"Your benefits will include a competitive starting salary. As a valuable associate of Berjaya Times Square Hotel, you will become a member of the Berjaya hotels & Resorts which provides reduced hotel room rates in our hotels not only in Malaysia but worldwide, plus discounts on products and services offered by Berjaya Group Subsidiries and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global organization like ours"

Apply Now

JOB REQUIREMENTS:

Excellent communications skills and extremely organized. Service Orientation i.e. actively looks for ways to help people. Ability to work with multiple systems and applications like spreadsheets, databases, work processing, property management software's, Booking engine, OTA Extranets, Yield management systems and computers.

 

JOB RESPONSIBLITIES:

  • To supervise the operations of the Reservations Department during shift by assisting to co-ordinate operational plans to         meet Hotel sales targets.   Promotes the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service of the Berjaya Times Square Hotel and the brand ethos.                
  • To take room reservations, ensuring that our guest and corporate companies / agents receive highly efficient and professional service at all times. Sell from availability grid. Always project a professional image.
  • To provide information to guests at their request. Reservation Supervisor should know where to retrieve the information and the Reception office should be stocked with Hotel Brochures, stocked with Hotel Information, Fact Sheet and etc.
  • Answer to the calls, using the Standard Greeting. All calls are to be answered promptly with a friendly and professional manner.
  • To reply all correspondence, by fax or email in a professional manner.
  • To allocate rooms in advance if required, particularly on day reservations with special request.
  • To promote guest recognition. To attach the correct guest / company / agent profile to the reservations. Maintain the information in the guest, company, agent and source profiles up to date. Reservations Supervisor has to ensure the correct. To update the VIP status in guest profile, the Preferred Room Features by guest and Room Amenities according to the Return Guest Recognition Program.
  • Perform filling and other clerical duties as required.
  • To handle room enquiries, compliment, complaint, etc. All enquiries and complaints are to be handled immediately, tactfully to the satisfaction of the guest. To report to Reservations Manager for major complaint.
  • To read memo file and notice board daily and attend shift briefing in order to know all hotel services, upcoming events and changes to procedures.
  • To comply with hotel Policies & Procedures (P&P) and Rules & Regulations (R&R).
  • To do any other reasonable tasks assigned by Reservation Manager, GSM, AFOM or FOM.
  • Ensure all pre-payment are received from respective guest.
  • Maximizing of yield with close monitoring on market trend.
  • To perform additional duties as and when required by the management.
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Responsibilities:

  • Develop and recommend purchasing procedures and policies
  • To find the best products at the best prices, choose the best suppliers, best terms.
  • Ability to work with departments across the organization
  • Good problem solving and analytical skills
  • Reviewing criteria such as terms, reliability, availability of the required goods, their delivery times and support structures
  • To protect the company from legal challenges, while obtaining the best possible combination of price, quality, and service.
  • To locate different vendors for supply of materials, equipment or supplies, and negotiate with them in order to determine product availability and terms of sales.
  • To prepare and process requisitions and place purchase orders for supplies and equipment
  • To ensure the staffs are well trained, motivated and undertake their work to the best of their abilities

 

REQUIREMENTS:

  • Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Economics, Hospitality/Tourism/Hotel Management, Business Studies/Administration/Management, Quantity Survey or equivalent.
  • At least 5 year(s) of working experience in the related field is required for this position.
  • Preferably Managers specializing in Purchasing/Inventory/Material & Warehouse Management or equivalent.
  • Knowledge of Purchasing, Inventory Control, and Order Fulfilment processes and inventory management methodologies
  • Ability to multi-task in a fast paced environment
  • Strong interpersonal and relationship management skills, oral and written communications as well as the ability to negotiate.
  • Strong computer skills, with expertise in Excel, as well as other business operating systems
  • Ability to analyse and make improvement recommendations
  • Strong customer service orientation
  • Required language(s): Bahasa Malaysia, English
  • Must be willing to work in Kuala Lumpur.

 

Apply Now

JOB REQUIREMENTS:

  • Minimum SPM or Diploma in Tourism Management.
  • Excellent communications skill for both written and verbal. Multiple language skills are preferred.
  • Able to work under pressure.
  • Self-starter, results oriented and also a team player.
  • Pleasant personality with good organisational skills.
  • Good problem solving skills.
  • Independent and self-motivated with good communication, presentation and interpersonal skills.
  • Willing to work on shift and public holiday.

 

JOB RESPONSIBILITIES:

  • Delivers the basic standards and provide exceptional guest service at all times.
  • To greet all guests in a service orientated manner.
  • Maintains positive guest and colleague interactions with good working relationships.
  • Meets and greets all guests and assists with registrations.
  • Personally and frequently verifies that guests are receiving the best possible service during check-in and check-out.
  • Verifies arrival and departure details and arranges luggage handling and transportation and other services requested by guests.
  • Register hotel's guests in accordance with Front Office policies and procedures.
  • Understands rate structure and promotional rates available.
  • Be familiar with the hotel’s products and services and policies.
  • Ensure all complaints and requests are immediately resolved and follow through with relevant supporting departments.
  • Provides excellent service to internal customers as appropriate.
  • To update and maintain efficiently the current room status and to inform the Superiors, should their attention are needed.
  • Prepare welcome cards and keys for arrival FIT guests.
  • Works closely with other Front Office personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
  • Constantly check on all forms of correspondences, such as messages / mails / parcel are promptly delivered.
  • Ensures that guest history records are accurately maintained and all repeat guests are pre-registered.
  • Maintains the Daily Log Book by ensuring any unusual happenings, incidences and all important pending matters are recorded and follow through.
  • Maintains sufficient stock of all supplies, such as printing materials, forms and stationeries. To initiate replenishment as and when deem necessary.
  • Ensures the strict control of room keys.
  • Reports “Lost and Found” items.
  • Supports and embraces the spirit of “Team Work”.
  • To be familiar with the Front Office computer system.
  • Responds to changes in the Front Office function as dictated by the industry, company and hotel.
  • Carries out any other reasonable duties and responsibilities as assigned.

"Your benefits will include a competitive starting salary. As a valuable associate of Berjaya Times Square Hotel, you will become a member of the Berjaya Hotels & Resorts which provides reduced hotel room rates in our hotels not only in Malaysia but worldwide, plus discounts on products and services offered by Berjaya Group Subsidiries and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global organization like ours"

Apply Now

Responsibilities: 

  • Provide relevant correspondence accurately and on time and handle all enquiries accurately and promptly.
  • Co-ordinate client needs with relevant departments.
  • Prepare quotations and reply enquiries.
  • Conduct hotel inspection for walk-in guests
  • Prepared to participate on various promotions.
  • To undertake any other job assignments given by the Sales & Marketing Manager/Asst Sales Manager.
  • To prepare event order for function, weekly highlight, banquet forecast, monthly report tourism report, competitors report and follow up through.
  • Attend sales meetings/briefings and participate actively with relevant information of sales activities.
  • To co-ordinate with relevant supporting departments all pertinent and special arrangements regarding each event.
  • To maintain close and effective working relationships with one another operating departments.
  • To perform any other duties as directed by the Management.
  • Be able to handle phone enquiries and follow through.
  • Assumes any other duties that may be assigned from time to time.

Requirements:

  • Candidate must possess at least a Diploma in Marketing Hotel & Catering Management or  Hospitality/Tourism/Hotel Management or equivalent.
  • At least 2 year(s) of working experience in the related field is required for this position.
  • Required language (s) : English & Bahasa Malaysia
  • Good interpersonal, presentation & communication skill including interacting with people of all level
  • Computer literate and negotiation skill
  • Able to travel and must possess own transport
  • Customer Oriented
  • Applicants must be willing to work in Kuala Lumpur.
Apply Now

This general application section caters to prospective applicants with an interest for employment within Berjaya Times Square Hotel, Kuala Lumpur - Malaysia but of which interested positions are not stated above.

Interested applicants are encouraged to attach a complete and updated resume together with a cover letter for our forward consideration. The information provided by you will serve as a base to evaluate your eligibility and suitability for a job opening.

BHR defines Job Opening as specific position that needs to be filled at designated locations only if it meets the following criteria:
1. There is work available for that position. Can be full-time, part-time, permanent, short-term or seasonal
2. The job could start within the next 30 days
3. Open active recruitment

Apply Now

This general application section caters to prospective applicants with an interest for employment within Berjaya Waterfront Hotel, Johor Bahru - Malaysia but of which interested positions are not stated above.

Interested applicants are encouraged to attach a complete and updated resume together with a cover letter for our forward consideration. The information provided by you will serve as a base to evaluate your eligibility and suitability for a job opening.

BHR defines Job Opening as specific position that needs to be filled at designated locations only if it meets the following criteria:
1. There is work available for that position. Can be full-time, part-time, permanent, short-term or seasonal
2. The job could start within the next 30 days
3. Open active recruitment

Apply Now

This general application section caters to prospective applicants with an interest for employment within Berjaya Penang Hotel - Malaysia (formerly known as Georgetown City Hotel) but of which interested positions are not stated above.

Interested applicants are encouraged to attach a complete and updated resume together with a cover letter for our forward consideration. The information provided by you will serve as a base to evaluate your eligibility and suitability for a job opening.

BHR defines Job Opening as specific position that needs to be filled at designated locations only if it meets the following criteria:
1. There is work available for that position. Can be full-time, part-time, permanent, short-term or seasonal
2. The job could start within the next 30 days
3. Open active recruitment

Apply Now

This general application section caters to prospective applicants with an interest for employment within Berjaya Langkawi Resort - Malaysia but of which interested positions are not stated above.

Interested applicants are encouraged to attach a complete and updated resume together with a cover letter for our forward consideration. The information provided by you will serve as a base to evaluate your eligibility and suitability for a job opening.

BHR defines Job Opening as specific position that needs to be filled at designated locations only if it meets the following criteria:
1. There is work available for that position. Can be full-time, part-time, permanent, short-term or seasonal
2. The job could start within the next 30 days
3. Open active recruitment

Apply Now

This general application section caters to prospective applicants with an interest for employment within Berjaya Tioman Resort - Malaysia but of which interested positions are not stated above.

Interested applicants are encouraged to attach a complete and updated resume together with a cover letter for our forward consideration. The information provided by you will serve as a base to evaluate your eligibility and suitability for a job opening.

BHR defines Job Opening as specific position that needs to be filled at designated locations only if it meets the following criteria:
1. There is work available for that position. Can be full-time, part-time, permanent, short-term or seasonal
2. The job could start within the next 30 days
3. Open active recruitment

Apply Now

This general application section caters to prospective applicants with an interest for employment within Berjaya Makati Hotel - Philippines but of which interested positions are not stated above.

Interested applicants are encouraged to attach a complete and updated resume together with a cover letter for our forward consideration. The information provided by you will serve as a base to evaluate your eligibility and suitability for a job opening.

BHR defines Job Opening as specific position that needs to be filled at designated locations only if it meets the following criteria:
1. There is work available for that position. Can be full-time, part-time, permanent, short-term or seasonal
2. The job could start within the next 30 days
3. Open active recruitment

Apply Now

This general application section caters to prospective applicants with an interest for employment within Berjaya Hotel Colombo - Sri Lanka but of which interested positions are not stated above.

Interested applicants are encouraged to attach a complete and updated resume together with a cover letter for our forward consideration. The information provided by you will serve as a base to evaluate your eligibility and suitability for a job opening.

BHR defines Job Opening as specific position that needs to be filled at designated locations only if it meets the following criteria:
1. There is work available for that position. Can be full-time, part-time, permanent, short-term or seasonal
2. The job could start within the next 30 days
3. Open active recruitment

Apply Now

This general application section caters to prospective applicants with an interest for employment within Berjaya Beau Vallon Bay Resort & Casino - Seychelles but of which interested positions are not stated above.

Interested applicants are encouraged to attach a complete and updated resume together with a cover letter for our forward consideration. The information provided by you will serve as a base to evaluate your eligibility and suitability for a job opening.

BHR defines Job Opening as specific position that needs to be filled at designated locations only if it meets the following criteria:
1. There is work available for that position. Can be full-time, part-time, permanent, short-term or seasonal
2. The job could start within the next 30 days
3. Open active recruitment

Apply Now

This general application section caters to prospective applicants with an interest for employment within Berjaya Praslin Resort - Seychelles but of which interested positions are not stated above.

Interested applicants are encouraged to attach a complete and updated resume together with a cover letter for our forward consideration. The information provided by you will serve as a base to evaluate your eligibility and suitability for a job opening.

BHR defines Job Opening as specific position that needs to be filled at designated locations only if it meets the following criteria:
1. There is work available for that position. Can be full-time, part-time, permanent, short-term or seasonal
2. The job could start within the next 30 days
3. Open active recruitment

Apply Now

This general application section caters to prospective applicants with an interest for employment within Berjaya Eden Park London Hotel - United Kingdom but of which interested positions are not stated above.

Interested applicants are encouraged to attach a complete and updated resume together with a cover letter for our forward consideration. The information provided by you will serve as a base to evaluate your eligibility and suitability for a job opening.

BHR defines Job Opening as specific position that needs to be filled at designated locations only if it meets the following criteria:
1. There is work available for that position. Can be full-time, part-time, permanent, short-term or seasonal
2. The job could start within the next 30 days
3. Open active recruitment

Apply Now