Careers at Berjaya Hotels and Resorts | Hotel Job Opportunities
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CAREERS

When it comes to the business of crafting unique experiences, our passion extends beyond our guests. Whilst striving for operational excellence, profitability and giving back to the communities in which we operate, we are just as committed to shape our associates through holistic development and continuously provide them with better remuneration and career advancement opportunities.

See and experience a close-knit culture of responsibility and excellence in execution, where we strive to innovate, inspire, excite, provide a clear vision, and most of all, be driven and want to lead.

This general application section caters to prospective applicants with an interest for employment within Berjaya Hotels & Resorts (BHR) but of which interested positions are not stated above.

Interested applicants are encouraged to attach a complete and updated resume together with a cover letter for our forward consideration. The information provided by you will serve as a base to evaluate your eligibility and suitability for a job opening.

BHR defines Job Opening as specific position that needs to be filled at designated locations only if it meets the following criteria:
1. There is work available for that position. Can be full-time, part-time, permanent, short-term or seasonal
2. The job could start within the next 30 days
3. Open active recruitment

Apply Now

This general application section caters to prospective applicants with an interest for employment within Berjaya Times Square Hotel, Kuala Lumpur - Malaysia but of which interested positions are not stated above.

Interested applicants are encouraged to attach a complete and updated resume together with a cover letter for our forward consideration. The information provided by you will serve as a base to evaluate your eligibility and suitability for a job opening.

BHR defines Job Opening as specific position that needs to be filled at designated locations only if it meets the following criteria:
1. There is work available for that position. Can be full-time, part-time, permanent, short-term or seasonal
2. The job could start within the next 30 days
3. Open active recruitment

Apply Now

Job Responsibilities:

  • Reports to General Manager on Housekeeping Department Operations
  • To monitor & supervise daily Housekeeping Department Operations, ensuring all activities are complying with Hotel Standard Operating Procedures
  • Oversee the exhaustive Preventive Maintenance System and ensure that all qualitative and time related KPI’s are being met
  • Implement Best Practices to ensure highest standards of cleanliness and upkeep of guest rooms & public areas
  • Promoting & fostering effective communication and cooperation within Department to maximize department productivity
  • Work together with Internal & external stakeholder to ensure good conditions of guest room and public areas
  • Provide immediate response to all guest request and correspondences replied within 24 hours
  • To ensure that an effective and complete training program is in use and that all associates are well trained and retrained as needed
  • To maintain a healthy par level of inventory for all Room Facilities, amenities, chemicals and housekeeping equipment

 

Requirements:

  • Candidate must possess at least Diploma in Hotel Management or any other equivalent qualification
  • Possess minimum 3 years’ working experience in a similar capacity with any 5 star Hotel property
  • Must be able to communicate fluently in both English & Bahasa Malaysia. Additional Language capabilities will be an added advantage
  • Establish clear direction for team members to achieve organizational & departmental goals
  • Pleasant personality with excellent interpersonal skills
  • Independent and self–motivated with good organizational skills
  • Candidate must be computer literate
  • Able to work in fast paced & challenging working environment
Apply Now

Job Summary:

Responsible for all front office functions and staff.  As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.

Job Responsibilities:

  • Serves as a role model to demonstrate appropriate behaviors.
  • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
  • Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
  • Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.
  • Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
  • Understands the impact of Front Office operations on the Rooms area and overall property financial goals.
  • Ensures compliance with all Front Office policies, standards and procedures.
  • Provides services that are above and beyond for customer satisfaction and retention.
  • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
  • Acts as the Service Champion for the Front Office and creates a positive atmosphere for guest relations.
  • Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.
  • Strives to improve service performance.
  • Empowers employees to provide excellent customer service.
  • Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience.
  • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
  • Responds to and handles guest problems and complaints.
  • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

 

Requirements:

  • Candidate with a Certificate or Diploma in Hospitality/Tourism/Hotel Management or equivalent preferred
  • Must have minimum 4  years experience as Front Office Manager in 3/4 star hotel / resort
  • Must have hands-on knowledge of Front Office System (Opera or similar)
  • Must have diplomatic leadership 
  • Must be familiar with standard Operating Procedures of Front Office including Reservations
  • A good team player and customer oriented
Apply Now

Job Summary:

Secretary to General Manager

 

Job Responsibilities:

  • Good organization and time management
  • Effective communications skills (both written and verbal)
  • IT savvy and well versed with Microsoft Software
  • Meticulous, discretion and self motivated
  • Ability stay calm and tactful under fast pace pressure
  • Friendly, positive attitude and team orientated

 

Requirements:

  • Minimum Diploma in Secretarial /Administration/Hotel Management practice
  • Minimum 5 years of experience serving top management
  • Ability to communicate in Mandarin/local dialect is mandatory
Apply Now

Job Responsibilities:

  • Handle the operational processing functions including data entry, general administration & other clerical duties
  • To assist the Purchasing Manager/Executive in handling daily job functions
  • Handling filing and updating purchasing records
  • To ensure that the condition of incoming & outgoing materials are in good offer
  • Any and all other duties as and when assigned from to time by the superior

 

Requirements:

  • Candidate must possess at least SPM Certificate or equivalent
  • Must be computer literate
  • At least 1 year(s) of working experience in the related field is required for this position. 
Apply Now

Job Responsibilities:

  • Greet all guests in the lobby in a warm and professional manner, make them feel welcome, anticipate their needs before they arise and offer assistance with luggage
  • Baggage handling for tours
  • Communicate with other departments in a friendly and professional manner
  • Be aware of local attractions and restaurants and make recommendations to guests
  • drive guest/staff to the designated location
  • Accurately communicate with other shifts regarding issues arising from day to day operations

 

Requirements:

  • Minimum SPM/ at least 3 years previous hospitality experience
  • Able to write and communicate in English and Bahasa Malaysia
  • Ability to work in a multi-tasking, fast paced environment
  • Demonstrated strong customer service skills
  • Ability to work all shifts, including weekends, evenings, and holidays
Apply Now

Job Responsibilities:

  • Greet and escort customers to their tables
  • Present menu and provide detailed information when asked
  • Prepare tables by setting up linens, silverware and glasses
  • Inform customers about the day’s specials
  • Offer menu recommendations upon request
  • Up-sell additional products when appropriate
  • Take accurate food and drinks orders
  • Communicate order details to the Kitchen Staff
  • Serve food and drink orders
  • Check dishes and kitchenware for cleanliness and presentation and report any problems
  • Arrange table settings and maintain a tidy dining area
  • Deliver checks and collect bill payments
  • Carry dirty plates, glasses and silverware to kitchen for cleaning
  • Provide excellent customer service to guests

 

Requirements:

  • Minimum SPM
  • Able to write and communicate in English and Bahasa Malaysia.  Mandarin/local dialect is added advantage
  • Proven work experience as a Waiter or Waitress.
  • Attentiveness and patience for customers
  • Excellent presentation skills
  • Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
  • Active listening and effective communication skills
  • Team spirit
  • Flexibility to work in shifts
Apply Now

This general application section caters to prospective applicants with an interest for employment within Berjaya Waterfront Hotel, Johor Bahru - Malaysia but of which interested positions are not stated above.

Interested applicants are encouraged to attach a complete and updated resume together with a cover letter for our forward consideration. The information provided by you will serve as a base to evaluate your eligibility and suitability for a job opening.

BHR defines Job Opening as specific position that needs to be filled at designated locations only if it meets the following criteria:
1. There is work available for that position. Can be full-time, part-time, permanent, short-term or seasonal
2. The job could start within the next 30 days
3. Open active recruitment

Apply Now

This general application section caters to prospective applicants with an interest for employment within Berjaya Penang Hotel - Malaysia (formerly known as Georgetown City Hotel) but of which interested positions are not stated above.

Interested applicants are encouraged to attach a complete and updated resume together with a cover letter for our forward consideration. The information provided by you will serve as a base to evaluate your eligibility and suitability for a job opening.

BHR defines Job Opening as specific position that needs to be filled at designated locations only if it meets the following criteria:
1. There is work available for that position. Can be full-time, part-time, permanent, short-term or seasonal
2. The job could start within the next 30 days
3. Open active recruitment

Apply Now

This general application section caters to prospective applicants with an interest for employment within Berjaya Langkawi Resort - Malaysia but of which interested positions are not stated above.

Interested applicants are encouraged to attach a complete and updated resume together with a cover letter for our forward consideration. The information provided by you will serve as a base to evaluate your eligibility and suitability for a job opening.

BHR defines Job Opening as specific position that needs to be filled at designated locations only if it meets the following criteria:
1. There is work available for that position. Can be full-time, part-time, permanent, short-term or seasonal
2. The job could start within the next 30 days
3. Open active recruitment

Apply Now

This general application section caters to prospective applicants with an interest for employment within Berjaya Tioman Resort - Malaysia but of which interested positions are not stated above.

Interested applicants are encouraged to attach a complete and updated resume together with a cover letter for our forward consideration. The information provided by you will serve as a base to evaluate your eligibility and suitability for a job opening.

BHR defines Job Opening as specific position that needs to be filled at designated locations only if it meets the following criteria:
1. There is work available for that position. Can be full-time, part-time, permanent, short-term or seasonal
2. The job could start within the next 30 days
3. Open active recruitment

Apply Now

This general application section caters to prospective applicants with an interest for employment within Berjaya Makati Hotel - Philippines but of which interested positions are not stated above.

Interested applicants are encouraged to attach a complete and updated resume together with a cover letter for our forward consideration. The information provided by you will serve as a base to evaluate your eligibility and suitability for a job opening.

BHR defines Job Opening as specific position that needs to be filled at designated locations only if it meets the following criteria:
1. There is work available for that position. Can be full-time, part-time, permanent, short-term or seasonal
2. The job could start within the next 30 days
3. Open active recruitment

Apply Now

This general application section caters to prospective applicants with an interest for employment within Berjaya Hotel Colombo - Sri Lanka but of which interested positions are not stated above.

Interested applicants are encouraged to attach a complete and updated resume together with a cover letter for our forward consideration. The information provided by you will serve as a base to evaluate your eligibility and suitability for a job opening.

BHR defines Job Opening as specific position that needs to be filled at designated locations only if it meets the following criteria:
1. There is work available for that position. Can be full-time, part-time, permanent, short-term or seasonal
2. The job could start within the next 30 days
3. Open active recruitment

Apply Now

This general application section caters to prospective applicants with an interest for employment within Berjaya Beau Vallon Bay Resort & Casino - Seychelles but of which interested positions are not stated above.

Interested applicants are encouraged to attach a complete and updated resume together with a cover letter for our forward consideration. The information provided by you will serve as a base to evaluate your eligibility and suitability for a job opening.

BHR defines Job Opening as specific position that needs to be filled at designated locations only if it meets the following criteria:
1. There is work available for that position. Can be full-time, part-time, permanent, short-term or seasonal
2. The job could start within the next 30 days
3. Open active recruitment

Apply Now

This general application section caters to prospective applicants with an interest for employment within Berjaya Praslin Resort - Seychelles but of which interested positions are not stated above.

Interested applicants are encouraged to attach a complete and updated resume together with a cover letter for our forward consideration. The information provided by you will serve as a base to evaluate your eligibility and suitability for a job opening.

BHR defines Job Opening as specific position that needs to be filled at designated locations only if it meets the following criteria:
1. There is work available for that position. Can be full-time, part-time, permanent, short-term or seasonal
2. The job could start within the next 30 days
3. Open active recruitment

Apply Now

This general application section caters to prospective applicants with an interest for employment within Berjaya Eden Park London Hotel - United Kingdom but of which interested positions are not stated above.

Interested applicants are encouraged to attach a complete and updated resume together with a cover letter for our forward consideration. The information provided by you will serve as a base to evaluate your eligibility and suitability for a job opening.

BHR defines Job Opening as specific position that needs to be filled at designated locations only if it meets the following criteria:
1. There is work available for that position. Can be full-time, part-time, permanent, short-term or seasonal
2. The job could start within the next 30 days
3. Open active recruitment

Apply Now